Marcelo V. Email & Phone Number

San Ramon, CA, US

Livermore, California, United States

1. I can't talk about it.2. See number 1.

San Francisco Bay Area

• Managed Azure, Okta, G Suite, Jira, Confluence, Meraki, Mosyle MDM, Apple BM, Slack, and Zoom.
• Developed Azure infrastructure: firewalls, VPN, resource groups, VNets, security policies and more.
• Migrated the company from Asana to Jira, significantly cutting costs.
• Executed a complex migration for 60+ Marketing team members from Asana to Jira in under 90 days.
• Built a massive Marketing Jira project with 1 JSM form, 9 Kanbans, workflows and custom issue types.
• Created 150+ complex automations for the Marketing project with Advanced Roadmaps.

Santa Clara, California, United States

• Administer Azure, Office 365, AD, G Suite, networks, servers, endpoints, users, and applications.
• Define IT vision and develop project plans for system deployments, upgrades, and migrations.
• Collaborate with stakeholders to gather requirements and document business processes.
• Facilitate meetings for brainstorming, decision-making, and training.
• Created a new Everactive Active Directory and Azure tenant.
• Deployed identity access management solutions.

Pleasanton, California

• Administer Azure, O365, Exchange Online, SharePoint, Network, Servers, End Points, Users, & Apps.
• Managed all technology at 50+ retail locations across multiple states; POS, Network, Kiosks, Servers.
• Engaged business stakeholders to gather requirements and document business processes.
• Migrated Exchange to Exchange online.
• Migrated over 600k documents from directory file system (DFS) to SharePoint.
• Migrated kiosks from MobileIron to Meraki MDM including integration with Apple Business Manager.

San Francisco

• Built relationships and provided white glove systems administration of IT systems for clients.
• Participated in projects ranging from database migrations to complete server room tear-down.
• Traveled the entire Bay Area, often the same day working multiple 12-hour shifts per week.
• Migrated Exchange from on-prem to cloud.
• Upgraded network stacks to Meraki.
• Quickly had to learn and adapted to each client's company culture.

Berkeley International Office

• Provide systems administration and helpdesk support for Berkeley International Office.
• Run SQL scripts to produce reports and maintain student records database for foreign students.
• Administered SQL Server, Windows Servers, and Windows Desktops.
• Deployed updates and patches to desktops, servers and VM's.
• Onboarded new employees and offboarded exiting employees as needed.

San Salvador, El Salvador

• Provide systems administration and helpdesk support for multi-national corporation with operations in El Salvador.
• Primary role was to design and deploy a large cross-country enterprise system upgrade for Active Batch Automation system.
• Engaged business stakeholders to gather requirements and document business processes.
• Served as project manager for upgrading ActiveBatch automation software from 9.0 to 10.0.
• Migrated and consolidated 2000 automation jobs from ActiveBatch to a ground-up new infrastructure.
• Administered ActiveBatch, SQL Server and SSRS report development for distribution and ETL.

Pleasanton, CA

• Participated in large enterprise system migration from legacy Crystal Reports to MicroStrategy.
• Engaged business stakeholders to gather requirements and document business processes.
• Completed enterprise Kofax Capture upgrade including new infrastructure.
• Completed the system migration which included moving Pleasanton infrastructure to Phoenix.
• Upgraded Kofax from dated and out of support version to current.
• Engaged other business departments to verify requirements for migration.

Pleasanton, CA

• Responsible for Kofax imaging system operations
• Grew operations from 4k pages per month to over 1 million and 4 scan specialists to 20.
• Developed standard operating procedures for entire scanning operation.
• Developed the business process going from document intake through Iron Mountain storage.
• Improved scanning OCR capture accuracy through vigorous testing and analysis.

Benicia, CA