Cheyenne Wallace Email & Phone Number

San Francisco, California, United States

In my role as an IHSS Social Worker, I am responsible for scheduling and interviewing clients to determine new or continuing service needs by conducting regular in-home interviews as necessary to establish service eligibility as outlined by local and state regulation. I also provide case management services to a caseload of over 350 clients annually that includes identifying and assessing client needs; coordinating and monitoring services, and advising and counseling clients regarding family… Show more In my role as an IHSS Social Worker, I am responsible for scheduling and interviewing clients to determine new or continuing service needs by conducting regular in-home interviews as necessary to establish service eligibility as outlined by local and state regulation. I also provide case management services to a caseload of over 350 clients annually that includes identifying and assessing client needs; coordinating and monitoring services, and advising and counseling clients regarding family, economic, physical, and emotional situations. I also collaborate with public and private agencies and community resources to coordinate services for clients based on situational need. Show less

San Francisco, California, United States

San Francisco, California, United States

In my role as a Recruiting Coordinator, I supported 4 recruiters in the hiring of candidates for Technical roles within the Amazon Physical Stores business lane. I also collaborated with candidates, hiring managers, and interviewers to schedule interviews and phone screens, and in some cases arranging travel for visiting candidates. I also worked closely with the hiring managers to provide the best experience for candidates while ensuring the needs of the business are met. I was also… Show more In my role as a Recruiting Coordinator, I supported 4 recruiters in the hiring of candidates for Technical roles within the Amazon Physical Stores business lane. I also collaborated with candidates, hiring managers, and interviewers to schedule interviews and phone screens, and in some cases arranging travel for visiting candidates. I also worked closely with the hiring managers to provide the best experience for candidates while ensuring the needs of the business are met. I was also responsible for maintaining an SLA to ensure candidates interviewing are being communicated with in the shortest time frame. I also focused on building strong relationships and partnerships across technical and non-technical business lanes within the larger Amazon Talent Acquisition space. Show less

San Francisco, California, United States

As a Senior Case Manager, I oversaw the CalWORKS program, a partnership between San Francisco Human Services Agency and La Casa De Las Madres, that provides specialized services to recipients of CalWORKS that have been impacted by domestic violence. In this role, I supervise two junior level case managers who provide comprehensive case management services to current CalWORKs clients to support domestic violence specific needs in the CalWORKs welfare-to-work plan context, serving over 120… Show more As a Senior Case Manager, I oversaw the CalWORKS program, a partnership between San Francisco Human Services Agency and La Casa De Las Madres, that provides specialized services to recipients of CalWORKS that have been impacted by domestic violence. In this role, I supervise two junior level case managers who provide comprehensive case management services to current CalWORKs clients to support domestic violence specific needs in the CalWORKs welfare-to-work plan context, serving over 120 clients annually. While in this role, I recognized a need for training documents to ensure successful onboarding for new staff members. To meet this need, I developed 5 training forms including program overview and methods for engaging clients and community partners, resulting in easier onboarding and improving staff retention. I also coordinate linkages and work collaboratively with community-based organizations as a key decision maker to ensure accessibility and greater options for clients and their families. I also collaborate closely with key decision makers at City and County of San Francisco HSA to improve impact, reach, and effectiveness of the program. Lastly, I am responsible for preparing, reviewing, and submitting monthly reports detailing client participation and overall reach of the program. Show less

San Francisco, California, United States

In my role as an Overnight Crisis Counselor, I managed a 24-hour hotline to provide trauma-informed confidential support and crisis intervention for victims of domestic violence. I also connected callers with resources tailored to DV survivors in the San Francisco Bay Area and greater. In addition to this, I collaborated with on and off site staff members to provide appropriate advocacy and support to residents of the domestic violence safe house. I also maintained appropriate documentation of… Show more In my role as an Overnight Crisis Counselor, I managed a 24-hour hotline to provide trauma-informed confidential support and crisis intervention for victims of domestic violence. I also connected callers with resources tailored to DV survivors in the San Francisco Bay Area and greater. In addition to this, I collaborated with on and off site staff members to provide appropriate advocacy and support to residents of the domestic violence safe house. I also maintained appropriate documentation of resources and services provided to callers and safe house residents. Show less

San Francisco, California, United States

During my time as a Case Manager at La Casa De Las Madres, I provided comprehensive case management services to current CalWORKs clients to support domestic violence specific needs in the CalWORKs welfare-to-work plan context. I also coordinated linkages and worked collaboratively with community-based organizations to ensure accessibility and greater options for clients and their families. I also collaborated closely with City and County of San Francisco HSA staff to ensure coordinated care for… Show more During my time as a Case Manager at La Casa De Las Madres, I provided comprehensive case management services to current CalWORKs clients to support domestic violence specific needs in the CalWORKs welfare-to-work plan context. I also coordinated linkages and worked collaboratively with community-based organizations to ensure accessibility and greater options for clients and their families. I also collaborated closely with City and County of San Francisco HSA staff to ensure coordinated care for domestic violence survivors and to avoid duplication of services. I also executed, maintained and submitted thorough program documentation and data, as outlined by grant requirements. Show less

San Leandro, California, United States

During my time at Building Futures, I was given the responsibility of fleshing out the Oakland Path Rehousing Initiative (OPRI) and Oakland Affordable Housing Preservation Initiative (OAHPI) for Building Futures. While working on these programs, I authored comprehensive program documents for internal use to establish the programs within the agency. I also developed materials for external use to advertise the programs to community partners.While creating the program, I also delivered case… Show more During my time at Building Futures, I was given the responsibility of fleshing out the Oakland Path Rehousing Initiative (OPRI) and Oakland Affordable Housing Preservation Initiative (OAHPI) for Building Futures. While working on these programs, I authored comprehensive program documents for internal use to establish the programs within the agency. I also developed materials for external use to advertise the programs to community partners.While creating the program, I also delivered case management services. This included guiding clients throughout the housing search process from initial assessment to placement, resulting in 20 families being housed within the first 90 days of program enrollment. Following placement, I developed service plans with clients to address needs outside of housing, with the end goal of achieving self-sufficiency. I also tracked client progress through maintaining thorough and concise case notes, compiling data, and preparing reports to ensure goals for deliverables were met. I also engaged in outreach through recruiting landlords to accept subsidized housing clients, work closely with Oakland Housing Authority to secure leases, and maintain ongoing relationships with landlords to support client housing stability. Show less

Merced, California

During my time as a Family Services Representative, I performed interactive interviews in person or by telephone to elicit eligibility information from clients of various backgrounds. In addition to this, I analyzed financial and eligibility information to determine the level of benefits to which the client is entitled by making complex computations and/or computer entries and then analyzing the results. I organized and prioritized a large caseload of CalWORKS, CalFresh, and MediCal cases so… Show more During my time as a Family Services Representative, I performed interactive interviews in person or by telephone to elicit eligibility information from clients of various backgrounds. In addition to this, I analyzed financial and eligibility information to determine the level of benefits to which the client is entitled by making complex computations and/or computer entries and then analyzing the results. I organized and prioritized a large caseload of CalWORKS, CalFresh, and MediCal cases so that necessary case records and documents are processed and updated within specific time limits established by regulation and local policy. Show less

Sonora, California

During my time as a Social Worker for Child Protective Services, I have developed service plans for parents designed to establish time-limited objectives that resulted in maintaining a child's safety. In addition to this, I have utilized exceptional engagement and empathy to persuade clients to complete safety plans and to deescalate conflict. I have also collaborated with community partners to develop workable treatment case plans to improve care, well-being and self-sufficiency amongst… Show more During my time as a Social Worker for Child Protective Services, I have developed service plans for parents designed to establish time-limited objectives that resulted in maintaining a child's safety. In addition to this, I have utilized exceptional engagement and empathy to persuade clients to complete safety plans and to deescalate conflict. I have also collaborated with community partners to develop workable treatment case plans to improve care, well-being and self-sufficiency amongst clients. Show less

Merced, California

During my time as a peer health educator, I have established and fostered relationships with campus departments and organizations for collaborative efforts to increase reach and visibility of program. As a peer health educator, I also deliver presentations geared towards various health topics that affect the student population. I also provided resources and services that support student health and well-being. I have also communicated student health and wellness needs to campus decision makers.

Merced, California

During my time as a Lead Student Recruiter, I led a team of 4 student recruiters, whose sole purpose was to aid community college students throughout the Central Valley (with emphasis on the areas of Fresno, Clovis, Merced, and Modesto) with the college admissions process from pre-application to enrollment. Under this role, myself and my team have also delivered presentations designed to provide information about UC Merced to various target demographics. I have also conducted various outreach… Show more During my time as a Lead Student Recruiter, I led a team of 4 student recruiters, whose sole purpose was to aid community college students throughout the Central Valley (with emphasis on the areas of Fresno, Clovis, Merced, and Modesto) with the college admissions process from pre-application to enrollment. Under this role, myself and my team have also delivered presentations designed to provide information about UC Merced to various target demographics. I have also conducted various outreach events at K-12 schools throughout the Central Valley to develop a college going culture by sparking interest in UC Merced. Show less

Accra, Ghana

During my time as a Global Health Intern, I developed instructional materials and presentations to deliver to communities based on regional health disparities. I also conducted a meeting with the Executive Board of the West African AIDS Foundation to advocate for additional funding and support for sites to increase reach and efficiency of organization. I conducted research in village measuring rates of malnutrition amongst children aged 5-17. Lastly, I provided support to nurses of Ghana’s… Show more During my time as a Global Health Intern, I developed instructional materials and presentations to deliver to communities based on regional health disparities. I also conducted a meeting with the Executive Board of the West African AIDS Foundation to advocate for additional funding and support for sites to increase reach and efficiency of organization. I conducted research in village measuring rates of malnutrition amongst children aged 5-17. Lastly, I provided support to nurses of Ghana’s National Health Insurance for HIV and Malaria testing. Show less

Merced, California

During my time as an Intern, I was involved with a project with Merced's Boys and Girls' Club and the Merced County of Public Health, called Partnerships to Improve Community Health. Our project was biphasic; in the first part of the project, I conducted research regarding the feasibility of implementing smoke and tobacco free policies in low-income housing complexes in the South Merced area. In the second part of the program, myself, along with a team of 3 people, implemented a regulation on… Show more During my time as an Intern, I was involved with a project with Merced's Boys and Girls' Club and the Merced County of Public Health, called Partnerships to Improve Community Health. Our project was biphasic; in the first part of the project, I conducted research regarding the feasibility of implementing smoke and tobacco free policies in low-income housing complexes in the South Merced area. In the second part of the program, myself, along with a team of 3 people, implemented a regulation on the City of Merced’s Zoning Ordinance establishing tobacco free buffer zones within 1000 feet of primary and secondary schools. Show less