Christopher Wen Email & Phone Number

Albany, NY, US

Albany, New York, United States

Binghamton, New York, United States

• Led a mixed methods research project to study and address energy poverty in Binghamton, NY. Conceived and implemented a cross-platform outreach strategy, assisted eligible residents in applying to weatherization and.
• Organized and held focus groups and workshops by partnering with community groups. Conducted outreach via canvassing, tabling, volunteering, and social media marketing. Organized and held public presentation on findings.
• Designed flyers, pamphlets, and factsheets to promote events, local resources, and state programs.
• Guided residents through the Empower application process and connected them with a contractor.

Binghamton, New York, United States

• Guided students through voter registration, proofread applications, and followed up with students as necessary. Submitted completed forms to students' respective Board of Elections.
• Conducted student voter outreach by tabling, training student leaders, and leading classroom presentations on registration, voting, and other CCE activities to groups ranging from 10 to 250 students.
• Held a series of focus groups to study students' perspectives on civic and community engagement and barriers to getting involved.
• Recognized by the CCE for high performance ahead of the NYS voter registration deadline (Oct. 14).

Binghamton, New York, United States

• Assisted professors in preparing an IRB research application, conducting literature reviews, and editing a book manuscript ahead of publication.
• Served as a member of the B.U. Covid-response team; attended team strategy meetings and called students to inform them of positive test results and subsequent quarantine options ahead of further instructions (Spring.

Binghamton, New York, United States

• Co-led weekly volunteer workdays at one of VINES' community gardens in the Triple Cities area; activities included weeding, planting, mulching pathways, delivering woodchips and compost, building garden beds and.
• Facilitated weekly virtual and/or in-person Green Thumb workshops with guest speakers providing beginner to intermediate gardening and cooking tips, such as cooking soups, canning and preserving vegetables, managing a.
• Co-coordinated logistics for weekly workdays and major volunteering events, such as construction of new gardens, by delivering tools and supplies, scheduling or confirming deliveries with suppliers or municipal.
• Contributed several hours each week at the VINES urban farm during the active Farm Share season for weeding, harvesting, and other maintenance activities.
• Laid the foundation for an inventory management system by implementing low-cost, low-tech protocols to improve security at the urban farm. These included painting VINES' tools a distinctive color, creating a sign-out.
• Took aerial pictures and videos of gardens and major volunteering events using a personal drone.

Greater New York City Area

• Educated homeowners on NYSERDA's NY-Sun On-Bill Recovery Program.
• Prequalified property eligibility by assessing site quality for rooftop solar exposure, reviewing tax incentives with regard to individual financial circumstances, and taking pictures and notes of the roof and electric.
• Assisted homeowner in applying to NYSERDA and guiding them through obstacles like unexpected roof replacements, electric service upgrades, permit violations, outdated property surveys, and tree removals.
• Remained the single point of contact for customer service throughout the application, approval, and installation process, and resolving issues post-installation when they arose.

Rockville Centre, New York

• Wrote, edited, and published marketing materials such as blog posts, press releases, talking points, infographics, and white papers, primarily for SaaS solution providers. Specialties included customer relationship.

Great Neck, New York

• Curated, wrote, and published content relating to Customer Relationship Management (CRM) software, implementation strategies for marketing, sales, and customer support, and management techniques for end users. Oversaw.
• Engaged subject matter experts on matters relating to omnichannel customer engagement, customer experience management, management techniques, and CRM administration.
• Attended industry and vendor conferences to report on current events in the CRM space.

Rockville Centre, NY

• Wrote, edited, and published marketing materials such as blog posts, press releases, and talking points. Clients included law firms, commercial lenders, and healthcare providers.
• Edited segments of second- and third-edition books and the academic CV of a Berkeley professor.

New York, New York

• Wrote and edited short and long-form articles on the role of technology in omnichannel retail, and reported on current events in the tech industry, with an emphasis on Office 365 and Microsoft Cloud services.

Taipei City, Taiwan

• Taught English classes in specialized after-school programs for elementary to high school-aged students. Lesson focus spanned phonics, vocabulary, and grammar.
• Created lessons to meet students’ abilities, interests, or special needs. Consulted with students’ parents to focus on specific essays, books, and writing assignments as needed.
• Collaborated in determining future semesters’ class structures and curriculum based on age and skills of enrolled students.
• Assisted school management in assessing new hires, effecting terminations, and mediating staff issues and disputes.

Taipei City, Taiwan

• Wrote and presented scripts for English-learning audiences on wide range of subjects (including technology, culture, and travel). Worked within program format to infuse shows with vitality and contemporary humor..
• Adapted magazine articles on rapid turn-around schedule to provide current subject matter for shows.
• Streamlined production by updating script templates and editing processes.
• Trained newly hired co-host.

Taipei City, Taiwan

• Wrote articles, producing original content and adapting articles from sources such as National Geographic and CNN for magazine targeted at English-learning students.
• Oversaw recording of articles, coordinating with voice actors via Outlook.
• Collaborated in proofreading and reviewing final drafts on short deadlines.
• Served as company resource on American culture and idiomatic usage.

Levittown, NY

• Organized and held product demonstrations in private residences of prospective buyers. Expanded network strictly through personal acquaintance or referrals without cold-calling.
• Received corporate recognition and awards for high sales rate among peers nationwide.

Master Of Science - Ms, Sustainable Communities

Master Of Public Administration - Mpa

Graduate Certificate, Local Government Management

Bachelor'S Degree, English - Creative Writing

Activities and Societies: Chamber Orchestra

Education record

Activities and Societies: Chamber Orchestra