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Christopher Whittier Email & Phone Number

Senior Manager, Customer Experience (Delivery Execution) at Verizon
Location: Ellicott City, Maryland, United States 11 work roles 2 schools
1 work email found @verizon.com LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

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Current company
Role
Senior Manager, Customer Experience (Delivery Execution)
Location
Ellicott City, Maryland, United States
Company size

Who is Christopher Whittier? Overview

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Quick answer

Christopher Whittier is listed as Senior Manager, Customer Experience (Delivery Execution) at Verizon, a with 97920 employees, based in Ellicott City, Maryland, United States. AeroLeads shows a work email signal at verizon.com and a matched LinkedIn profile for Christopher Whittier.

Christopher Whittier previously worked as Business Transformation Senior Manager at Verizon and Business Transformation Manager at Verizon. Christopher Whittier holds Executive Education: Artificial Intelligence: Implications For Business Strategy from Mit Sloan School Of Management.

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Email format at Verizon

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{first}.{last}@verizon.com
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Profile bio

About Christopher Whittier

Meet Chris, a seasoned Agilest and business strategy consultant with a passion for driving innovation and transformative change. With a diverse background in both Agile methodologies and strategic management, Chris brings a unique blend of creativity and analytical thinking to help businesses thrive in today's dynamic and competitive landscape.Armed with a deep understanding of Agile principles, Chris empowers organizations to adapt, collaborate, and deliver value more efficiently, fostering a culture of continuous improvement and customer-centricity. His expertise lies not only in implementing Agile frameworks but also in tailoring them to suit the specific needs and challenges of each organization he partners with.Beyond Agile, Chris is a strategic visionary, capable of identifying growth opportunities, optimizing processes, and creating robust business strategies. He excels in developing roadmaps that align with the overall vision and goals of the company, making sure that every step taken is not just a tactical move but a deliberate and impactful one.With a proven track record of helping businesses achieve sustainable growth and optimize their operations, Chris is the go-to consultant for those seeking a dynamic and future-ready approach to thrive in the ever-evolving business landscape. Collaborating with him means unlocking the potential for agility, resilience, and strategic excellence that will propel your organization to new heights.

Listed skills include Scrum, Jira, Confluence, Certified Pspo, and 34 others.

Current workplace

Christopher Whittier's current company

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Verizon
Verizon
Senior Manager, Customer Experience (Delivery Execution)
Ellicott City, MD, US
Website
Employees
97920
AeroLeads page
11 roles

Christopher Whittier work experience

A career timeline built from the work history available for this profile.

Senior Manager, Customer Experience (Delivery Execution)

Ellicott City, Md, Us

Business Transformation Senior Manager

Current

Remote

Leveraging an enterprise-wide view, Strategy and Transformation (S&T) uniquely identifies opportunities across Verizon to unlock value. The S&T team includes members with backgrounds from Fortune 500 and top external consulting companies from around the globe and across various industries. The team provides an outside in perspective and challenge the status quo while helping to transform the various business units within Verizon.

Dec 2023 - Present

Business Transformation Manager

Remote

Jun 2022 - Dec 2023

Chair Of The Board / Strategic Planning Director

Current

Rhode Island, United States

Took on the task of turning a founder run "start-up" into a mature organization that can execute on the mission and grow effectively.

Jul 2023 - Present

Strategic Planning Consultant

Rhode Island, United States

Advised executive directors and the board on a number of different topics, including change management, navigating resistance, design thinking, facilitation, and strategy.

May 2020 - Jul 2023

Agile Team Coach

Remote

- Educated two teams in scrum frameworks as well as complementary practices resulting in improved predictability and delivery.- Worked with a team of mostly independent and specialized contractors working on a number of projects to plan, track and identify ways to improve agility in a non conventional setting in order to hit quarterly goals.

Jan 2022 - Jun 2022

Head Of Agile Practice

- Evaluated, designed and implemented a Product/Engineering re-org focused on enabling agility. Highlights include moving from component-focused teams to cross-functional teams and realizing a single product backlog resulting in a significant increase in focus and delivery of high value items.- Introduced leadership change management practices to get buy-in and engagement on change initiatives, resulting in improved response and sustainability compared to past failed efforts.- Facilitated “Program Level” reviews with stakeholders resulting in an increase in feedback and therefore quality, as well as a greater awareness and alignment on work being done and its priority.- Scaled quarterly planning efforts by defining and guiding through processes and expectations on work refinement, commitments, dependency and risk management, etc. improving the ability to deliver on promises through greater focus, and less priority shifts and distractions.

Jul 2021 - Nov 2021

Agile Coach

Remote

- Standardized a number of engineering and agile metrics providing visibility on performance and delivery making it easy to identify and resolve bottlenecks and impediments.- Provided workshops and training to address organizational knowledge gaps and enhance the agile toolkit of 16 scrum teams and leadership. - Created and supported a collaborative culture and break down of silos by providing opportunities for feedback, learning, and discussion across teams, and coaching management on empowerment vs micromanagement.- Led company-wide CoE initiatives such as agile education for new hires, incident retrospectives, quarterly assessments and an agile book club.

Jun 2020 - Jul 2021

Scrum Master

Remote

- Increased visibility, predictability and delivery of value for three teams by education in SAFe and Scrum frameworks as well as complementary practices.- Assisted leadership in identifying and removing impediments and gaps in knowledge and practices to improve outcomes.

Aug 2019 - Jun 2020

Scrum Master

Providence, Rhode Island Area

- Served two scrum teams and focused on continuous improvement through coaching, goal setting, and retrospection resulting in a more self-organized, pro-active and value based approach to development. - Guided teams and stakeholders through a new product kickoff using product vision boards, personas, story mapping and refinements to align, estimate, prioritize and plan work resulting in fast realization of value and reduction of risks.- Led company-wide CoE initiatives such as agile education for new hires, lean coffee corners, and an agile book club.

Nov 2018 - Aug 2019

Scrum Master/Senior Software Developer

Providence, Rhode Island Area

- Introduced Scrum to the organization and made incremental changes to engineering processes, resulting in better cooperation, planning and earlier identification of risk.- Removed organizational dependencies, including eliminating handoffs between Engineering and QA “departments” by including QA in sprints and the definition of done, resulting in increased quality and faster cycle times.- Introduced devops practices and tools for CICD (Continuous Integration Continuous Delivery) reducing manual effort, time and cost needed to release.- Contributed as software developer with experience in C, C#, C++, and java. Led multiple successful software projects both in-house and offshore. (Could go into more detail, but I am not focusing on my developer background here)

Jan 2009 - Oct 2018
Team & coworkers

Colleagues at Verizon

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2 education records

Christopher Whittier education

FAQ

Frequently asked questions about Christopher Whittier

Quick answers generated from the profile data available on this page.

What company does Christopher Whittier work for?

Christopher Whittier works for Verizon.

What is Christopher Whittier's role at Verizon?

Christopher Whittier is listed as Senior Manager, Customer Experience (Delivery Execution) at Verizon.

What is Christopher Whittier's email address?

AeroLeads has found 1 work email signal at @verizon.com for Christopher Whittier at Verizon.

Where is Christopher Whittier based?

Christopher Whittier is based in Ellicott City, Maryland, United States while working with Verizon.

What companies has Christopher Whittier worked for?

Christopher Whittier has worked for Verizon, Autism Included, Eliassen Group, Britecore, and Emoney Advisor.

Who are Christopher Whittier's colleagues at Verizon?

Christopher Whittier's colleagues at Verizon include Jacquelyn Cantu, Neha Sharma, Nikia Cathey, Dan Webb, and Ryala Kavitha.

How can I contact Christopher Whittier?

You can use AeroLeads to view verified contact signals for Christopher Whittier at Verizon, including work email, phone, and LinkedIn data when available.

What schools did Christopher Whittier attend?

Christopher Whittier holds Executive Education: Artificial Intelligence: Implications For Business Strategy from Mit Sloan School Of Management.

What skills is Christopher Whittier known for?

Christopher Whittier is listed with skills including Scrum, Jira, Confluence, Certified Pspo, Certified Psd, Certified Psm, Product Development, and Software Development.

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