Christopher Whittier

Christopher Whittier Email and Phone Number

Senior Manager, Customer Experience (Delivery Execution) @ Verizon
Ellicott City, MD, US
Christopher Whittier's Location
Ellicott City, Maryland, United States, United States
Christopher Whittier's Contact Details

Christopher Whittier personal email

n/a
About Christopher Whittier

Meet Chris, a seasoned Agilest and business strategy consultant with a passion for driving innovation and transformative change. With a diverse background in both Agile methodologies and strategic management, Chris brings a unique blend of creativity and analytical thinking to help businesses thrive in today's dynamic and competitive landscape.Armed with a deep understanding of Agile principles, Chris empowers organizations to adapt, collaborate, and deliver value more efficiently, fostering a culture of continuous improvement and customer-centricity. His expertise lies not only in implementing Agile frameworks but also in tailoring them to suit the specific needs and challenges of each organization he partners with.Beyond Agile, Chris is a strategic visionary, capable of identifying growth opportunities, optimizing processes, and creating robust business strategies. He excels in developing roadmaps that align with the overall vision and goals of the company, making sure that every step taken is not just a tactical move but a deliberate and impactful one.With a proven track record of helping businesses achieve sustainable growth and optimize their operations, Chris is the go-to consultant for those seeking a dynamic and future-ready approach to thrive in the ever-evolving business landscape. Collaborating with him means unlocking the potential for agility, resilience, and strategic excellence that will propel your organization to new heights.

Christopher Whittier's Current Company Details
Verizon

Verizon

View
Senior Manager, Customer Experience (Delivery Execution)
Ellicott City, MD, US
Website:
verizon.com
Employees:
97920
Christopher Whittier Work Experience Details
  • Verizon
    Senior Manager, Customer Experience (Delivery Execution)
    Verizon
    Ellicott City, Md, Us
  • Verizon
    Business Transformation Senior Manager
    Verizon Dec 2023 - Present
    Remote
    Leveraging an enterprise-wide view, Strategy and Transformation (S&T) uniquely identifies opportunities across Verizon to unlock value. The S&T team includes members with backgrounds from Fortune 500 and top external consulting companies from around the globe and across various industries. The team provides an outside in perspective and challenge the status quo while helping to transform the various business units within Verizon.
  • Verizon
    Business Transformation Manager
    Verizon Jun 2022 - Dec 2023
    Remote
  • Autism Included
    Chair Of The Board / Strategic Planning Director
    Autism Included Jul 2023 - Present
    Rhode Island, United States
    Took on the task of turning a founder run "start-up" into a mature organization that can execute on the mission and grow effectively.
  • Autism Included
    Strategic Planning Consultant
    Autism Included May 2020 - Jul 2023
    Rhode Island, United States
    Advised executive directors and the board on a number of different topics, including change management, navigating resistance, design thinking, facilitation, and strategy.
  • Eliassen Group
    Agile Team Coach
    Eliassen Group Jan 2022 - Jun 2022
    Remote
    - Educated two teams in scrum frameworks as well as complementary practices resulting in improved predictability and delivery.- Worked with a team of mostly independent and specialized contractors working on a number of projects to plan, track and identify ways to improve agility in a non conventional setting in order to hit quarterly goals.
  • Britecore
    Head Of Agile Practice
    Britecore Jul 2021 - Nov 2021
    - Evaluated, designed and implemented a Product/Engineering re-org focused on enabling agility. Highlights include moving from component-focused teams to cross-functional teams and realizing a single product backlog resulting in a significant increase in focus and delivery of high value items.- Introduced leadership change management practices to get buy-in and engagement on change initiatives, resulting in improved response and sustainability compared to past failed efforts.- Facilitated “Program Level” reviews with stakeholders resulting in an increase in feedback and therefore quality, as well as a greater awareness and alignment on work being done and its priority.- Scaled quarterly planning efforts by defining and guiding through processes and expectations on work refinement, commitments, dependency and risk management, etc. improving the ability to deliver on promises through greater focus, and less priority shifts and distractions.
  • Britecore
    Agile Coach
    Britecore Jun 2020 - Jul 2021
    Remote
    - Standardized a number of engineering and agile metrics providing visibility on performance and delivery making it easy to identify and resolve bottlenecks and impediments.- Provided workshops and training to address organizational knowledge gaps and enhance the agile toolkit of 16 scrum teams and leadership. - Created and supported a collaborative culture and break down of silos by providing opportunities for feedback, learning, and discussion across teams, and coaching management on empowerment vs micromanagement.- Led company-wide CoE initiatives such as agile education for new hires, incident retrospectives, quarterly assessments and an agile book club.
  • Britecore
    Scrum Master
    Britecore Aug 2019 - Jun 2020
    Remote
    - Increased visibility, predictability and delivery of value for three teams by education in SAFe and Scrum frameworks as well as complementary practices.- Assisted leadership in identifying and removing impediments and gaps in knowledge and practices to improve outcomes.
  • Emoney Advisor
    Scrum Master
    Emoney Advisor Nov 2018 - Aug 2019
    Providence, Rhode Island Area
    - Served two scrum teams and focused on continuous improvement through coaching, goal setting, and retrospection resulting in a more self-organized, pro-active and value based approach to development. - Guided teams and stakeholders through a new product kickoff using product vision boards, personas, story mapping and refinements to align, estimate, prioritize and plan work resulting in fast realization of value and reduction of risks.- Led company-wide CoE initiatives such as agile education for new hires, lean coffee corners, and an agile book club.
  • Astronova (Formerly Astro-Med, Inc.)
    Scrum Master/Senior Software Developer
    Astronova (Formerly Astro-Med, Inc.) Jan 2009 - Oct 2018
    Providence, Rhode Island Area
    - Introduced Scrum to the organization and made incremental changes to engineering processes, resulting in better cooperation, planning and earlier identification of risk.- Removed organizational dependencies, including eliminating handoffs between Engineering and QA “departments” by including QA in sprints and the definition of done, resulting in increased quality and faster cycle times.- Introduced devops practices and tools for CICD (Continuous Integration Continuous Delivery) reducing manual effort, time and cost needed to release.- Contributed as software developer with experience in C, C#, C++, and java. Led multiple successful software projects both in-house and offshore. (Could go into more detail, but I am not focusing on my developer background here)

Christopher Whittier Skills

Scrum Jira Confluence Certified Pspo Certified Psd Certified Psm Product Development Software Development Network Administration It Management Computer Repair Software Design User Interface Design Software Project Management Facilitation Interpersonal Skills Interpersonal Communication Interpersonal Relationships Interpersonal Leadership Decision Making Coaching Soft Skills C++ C C# Vb.net Tortoise Svn Subversion Json Wpf Mfc Winforms It Consulting Wpf Development Mvvm Problem Solving Creative Problem Solving Collaborative Problem Solving

Christopher Whittier Education Details

Frequently Asked Questions about Christopher Whittier

What company does Christopher Whittier work for?

Christopher Whittier works for Verizon

What is Christopher Whittier's role at the current company?

Christopher Whittier's current role is Senior Manager, Customer Experience (Delivery Execution).

What is Christopher Whittier's email address?

Christopher Whittier's email address is cw****@****inc.com

What schools did Christopher Whittier attend?

Christopher Whittier attended Mit Sloan School Of Management, University Of Massachusetts Dartmouth.

What skills is Christopher Whittier known for?

Christopher Whittier has skills like Scrum, Jira, Confluence, Certified Pspo, Certified Psd, Certified Psm, Product Development, Software Development, Network Administration, It Management, Computer Repair, Software Design.

Who are Christopher Whittier's colleagues?

Christopher Whittier's colleagues are Krishna Murthy Jairaj, Randall Kramer, Kim Cortright, Tina Martin, Jeffrey Ladd, Brian Bopper, Johnny Leblanc.

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