Chris Woods Email & Phone Number

Solon, Oh

Senior Systems Engineer on the SaaS Infrastructure team

Cleveland, Oh

Team Lead for SAN, Backup and Windows/Linux serversArchitect and engineer infrastructure solutions including McAfee ePO

Contract placement through Maverick Direct, Inc. Engineer and maintain a 150 server environment.● Reengineered proxy server and web filtering infrastructure● Enhance and maintain ColdFusion and WebSphere application servers● Planned, built, and deployed a new VMware ESX host into the production cluster● Technical lead and engineer on the CMS project to replace existing intranet and external web servers● Recognized by management for resolving an ongoing Windows 7 client/server connection issueter IBM WebSphere and Cold Fusion application servers

● Built 90% of the physical Windows data center production servers● VMware ESX guest deployment/configuration/P2V/troubleshooting● Led team in Windows security patching using remote MBSA scans ● SSL certificate installation/troubleshooting, DNS record management● Active Directory object creation and management● Troubleshooting and resolution of issues involving Windows Server operating systems, CA products, and 3rd party enterprise applications● SAN HBA configuration, updates, and troubleshooting● Constructed uniform CA Unicenter NSM configuration sets which reduced the server commissioning process by up to 30 minutes● Compiled change orders for production modifications based on ITIL standards● Unicenter DSM and SDO deployment of application/update packages

● Managed local IT services for 2 field offices● Engineered a Windows 2000 ghost image that was deployed on local laptops● Provisioned 80% of Blackberry user accounts during our corporate rollout, performed advanced device and BES troubleshooting● While supporting multiple offices, instituted methods to resolve 75% of user issues remotely thus reducing travel costs● Built, maintained, and repaired servers in local offices● Introduced a Linux server to monitor network traffic usage and patterns● Reduced hardware service costs by performing in-house Dell/Toshiba repairs