Charles Myers Email & Phone Number

San Jose, California, United States

Applying AI/ML to improve productivity and deliver greater insights when working with documents in Adobe's Document Cloud (Acrobat)

Berkeley, Ca

I focus on three areas to bring your team and product to its full potential:1. Product Process and Business Model Development, both for new innovation and sustaining development within small to mid-size companies. With expertise in Scrum, Kanban, Scrumban, Agile, and Lean methodologies, I can be high-level or hands-on. I set up processes, Jira, and data analytics/ metrics to measure progress and helping teams to use these tools to drive success.2. Coaching and mentoring talent from product managers to executives, helping them embrace change and realize their potential. 3. Developing Document and Publishing Technology and Standards, or using my content technology background as a focus area for change. My goal is to help you, your team, or your products to excel and realize your full potential.

New York, United States

Assisted teams with managing daily work and longer-term backlog with Kanban in Jira. Techincal Project management domains include Salesforce admin and projects, IT, Cybersecurity, DevOps, QA metrics.

New York, United States

Took leadership role of Quality Assurance group in transition, both managing staff and onboarding new staff- Developed product quality metrics for Quality Management Council URAC accreditation; worked with product managers and teams to categorize and prioritize the quality backlog and begin a process of continuous improvement- Mentored the new Director of QA on our quality process and staff at Capital RX

New York, United States

- Scrum Master for two teams. Clinical programs/ member portal and DevOps team Kanban in a CI/CD environment- Developed first backlogs for Cybersecurity and IT teams and managed these teams in Kanban fashion

New York, United States (Remote)

Capital Rx is a health technology company that is leading the transformation of the pharmacy benefits industry. By establishing a competitive marketplace through our Clearinghouse Model, we unlock the restrictions in the current pharmacy supply chain to ensure patients receive seamless access to medication at the lowest price. Our enterprise pharmacy platform, JUDI, digitally links providers, patients, pharmacies, and plans to achieve the highest standard of clinical care. The company’s commitment to innovation, technology, and service is why Capital Rx is the fastest-growing pharmacy benefit manager in America. It's a great team implementing this scalable PBM on AWS.- Worked with teams as we more than doubled the number of teams and brought on three more scrum masters, helping formation and then transition to long-term SM- Developed OKRs and product roadmap, which included Medicaid and Medicare claims - Scaled Jira usage to adapt to team growth and refined processes

New York, United States

Joined a team of 15 engineers and 4 product managers just after series A funding to organize for growth and bring the V1 of the product live to market in January 2021 (the product/ engineering team grew 5X over my time here to 2024).- Introduced Scrum framework with team education and was first scrum master- Set up Jira for teams as a unified project with workflows, biweekly scrums- Adapted Scrum with Jira, Confluence, and Miro for fully remote development model

Sunnyvale, Ca

Redwood City, Ca

Lead global product management team in US and Bangalore. Using agile methodologies, we run a global backlog with coordinated development across geographies. Our products are direct services and a set of support enhancements delivered as SaaS. These include collaborative video technology, SeeSupport, that enable a support agent to see the customer’s issue in real-time, access support guidance and provide a solution to the customer.

The 280 Group helps individuals and companies do great Product Management and Product Marketing using our innovative and flexible Optimal Product Process framework. I provide hands-on consulting on one or all phases of the product process to lead customers to innovative and successful products with great teams. I also provide Training, Coaching and mentoring of product managers and product management teams to help bring them to their full potential and delight customers with successful products.

Greater Chicago Area

Responsible for Datalogics direction in enterprise PDF technologies (PDF Library, Java Toolkit and WebAPI) and eBooks through a strong product management organization and process. Datalogics brings Adobe Publishing technology to software and service providers, as well as corporate customers, to deliver quality solutions with Datalogics technology embedded. Also responsible for customer support, where I introduced metrics for support efficiency and performance. Our broad platform coverage and responsive support team allow you to bring quality products to market rapidly.

Greater Chicago Area

Acquiring and managing new document technologies for Datalogics. Began a new product development effort in spring 2013.

San Francisco Bay Area

Leading a group of industry experts to make accessible content discoverable through the use of schema.org vocabularies. See http://a11ymetadata.org/. The task was accomplished and is incorporated into schema.org's vocabulary.

San Francisco Bay Area

Led a two-tier organization with a staff of twenty through three LiveCycle release cycles. Ensured technical sales consultants, support, professional services and partners were prepared for new product launches by developing eLearning strategies and train-the-trainer programs. Worked hand in hand with global technical sales management to resolve issues blocking sales. Educated customers on technical issues and developed partner training programs. Led root cause analysis of failures on high-profile customer implementations of enterprise products, recommended proactive improvements to processes and programs to ensure customer success and prevent future crises.

Led the marketing and product requirements process for LiveCycle ES to incorporate 10 products on individual tracks into a single suite release, ES, which was implemented by a staff of over 300 engineers located in San Jose, San Francisco, Ottawa, Boston, Beijing and New Delhi.

Led the product strategy from technology vision to product management and evangelism as Adobe began server products with $10M revenue in 2000 with Adobe Document Server. Directly responsible for $25M annual revenue for Adobe Reader Extensions Server. Worked collaboratively with engineering, external analysts, sales and marketing after acquiring Accelio to build a solid product suite offering with XML form capabilities and synthesize an overall business offering and then evangelized this externally.

Developed Acrobat and Frame business partners, from plug-in developers to search vendors. Actively developed and brought to market Adobe's first generation ebook technology.

San Francisco Bay Area

Managed the spin-offs of Datalogics and a content management company (Curo), both divisions of Frame: this included winding down sales, limiting liability and assuring customer satisfaction.

Greater Chicago Area

Led the post-acquisition technology integration of FrameBuilder with Datalogics services and consulting, including the first demonstrable SGML/Frame/Database System. Technical oversight of product management, especially the market and product requirements, of FrameMaker+SGML. Managed sales support and rapid prototype staff that led integration activities.

Greater Chicago Area

Oversaw two-tier organization with staff of 70 responsible for engineering, consulting, technical documentation, sales support, system management and customer support. Built a full product suite for batch document publishing and SGML editing. Implemented a number of ground-breaking database-publishing systems. such as the IRS, A.C. Nielsen, Moody’s Investor Service, Standard and Poors, Eastman Kodak, Bowne, R.R. Donnelley and Commerce Clearing House. Actively led system architecture and solution sizing as a Digital Equipment reseller and subcontractor to major system integrators as Perot Systems, Syscon, and CSC.

Greater Chicago Area

I developed and debugged our primary document formatting software, Pager. In this, I led a team of 5 developers, developed coding standards, regression testing and quality metrics to bring Datalogics software to production levels as it was used in a variety of financial and legal printing environments. What began as a small custom effort for one customer became a robust and leading software product with quality support, training and documentation.

Greater Chicago Area

Started as #12 employee of Datalogics as it started development of Pager typesetting software.

Rochester, New York Area

Completed four co-op assignments, ranging from a calibration laboratory, systems engineering on the ERP system to construction management of two fast-tracked buildings with a 5,000 node PERT/CPM system. My final assignment was at Kodak Physics Research Laboratories on image compression. It was great experience in a variety of areas in a large company.

Post-Graduate, Electrical Engineering

Completed core electrical engineering coursework for Masters in Computer Engineering within Electrical Engineering school. Was research.

Bachelor Of Science, Electrical Engineering

Activities and Societies: Tau Beta Pi, Eta Kappa Nu, Phi Kappa Phi