Chitra Nayak Email & Phone Number

San Francisco, Ca, Us

Bangalore, Karnataka, In

"Infosys (INFY) is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through the many nexts of their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem."

Boston, Massachusetts, Us

Senior Advisor on Go-To-Market strategy and scaling for BCG clients in the technology sector or those embarking on digital transformation

"GetInsured/Vimo® is transforming government IT infrastructures with its proven SaaS and AI technology. Our innovative approach to health insurance shopping and enrollment has expanded beyond healthcare exchanges, and we’re now reinventing the way states administer safety net programs such as Medicaid, SNAP (food stamps), child care, and unemployment insurance. With our cutting-edge technology, we’re helping agencies help more people, faster, and transforming healthcare service delivery as we know it."

Berkeley, Ca, Us

"UrbanFootprint is the world's first urban intelligence platform — a comprehensive urban, climate, and community resilience data system that serves mission-critical insights to the institutions that are rebuilding, financing, and insuring the world's physical and social infrastructure."

"1414 Ventures is a venture firm focused solely on the digital identity sector. We invest in early-stage start ups (pre-seed/seed) that are building the next generation of digital identity technology (infrastructure, platforms, enablers and applications). Key areas of focus include cybersecurity, blockchain, and tokenization emerging technologies."

Advise technology companies in SaaS, machine learning/AI, IOT/wearables, mobile and fintech. Created strategy & business plan to drive $5M in funding and key partnerships for wearables company. Advised mobile app company on how to target key industry segments with freemium product. Provided guidance to online lending startup in international market. Advise SaaS companies on how to create and manage pipeline effectively. Consult with companies on Go-To-Market growth, enabling companies such as Optimizely and Helpshift to redesign pipeline management, onboarding, sales development and customer success.

San Francisco, Ca, Us

Acquired by Labcorp Holdings (LH). Invitae (NVTA) is an innovative life-sciences technology company with a focus on medical genetics. The Invitae mission is to bring comprehensive genetic information into mainstream medical practice to improve the quality of healthcare for billions of people.

Greeneville, Tennessee, Us

"Forward Air (FWRD) has been a leader in the expedited ground transportation industry for over 25 years. At Forward Air, we drive industry innovation and continuously strive to develop better technologies, systems and tools for our customers throughout North America – to keep your business moving forward."

San Francisco, California, Us

Intercom is a Conversational Relationship Platform that helps businesses build better relationships with customers and drive faster growth through personalized, real-time, messenger-based communication across Sales, Marketing and Support. Intercom helps you talk to your customers inside your app, on your website, across social media and via email. Intercom customers include market-leading companies such as Microsoft, Facebook, Atlassian, Shopify, Lyft, VMWare and New Relic.

Toronto, Ontario, Ca

Acquired by TELUS Health. "By improving lives, we improve business." LifeWorks (TSE:LWRK) is a leading provider of technology-enabled HR services that deliver an integrated approach to employee wellbeing through its cloud-based platform. The focus is providing world-class solutions to support the mental, physical, social and financial wellbeing of their clients' employees. The approach spans services in employee and family assistance, health and wellness, recognition, pension and benefits administration, retirement consulting, actuarial and investment services. LifeWorks employs 6,000 employees who work with 24,000 client organizations in 162 countries.

I led Go-To-Market at Comfy a real-estate tech startup, across sales, marketing, customer success and partnerships, targeting Fortune 1000 companies. Post-acquisition by Siemens, I continued to advise Comfy and Seimens leadership.Comfy's mission is to create great relationships between people and their workplaces. Comfy empowers peoples to inform and control their workplace experiences to suit their personal needs and preferences. The people-centered approach, machine learning, and data insights help companies create satisfying, productive experiences that adapt to people's dynamic lives at work. (http://www.comfyapp.com/) Acquired by Siemens Building Technologies as Comfy is clear aligned with their people-first smart buildings strategy.

I led Go-To-Market as COO of Funding Circle US, a rapidly growing global online marketplace for small business loans, helping investors lend money to small businesses looking for fast and affordable financing to grow.My teams are responsible for all Go-To-Market functions including marketing, borrower sales, partnership/channel sales. In 2015, we were able to grow revenues 4x and exceed targets while cutting acquisition cost by 50%. In this time we doubled the number of employees and scaled and innovated processes to support enhanced customer experience and productivity, resulting in cost-effective, sustainable growth.

San Francisco, California, Us

Focused on explosive growth in Salesforce.com's Platform business. Drove integrated Go-To-Market for Platform, working across the ecosystem of sales, marketing, developers and partners to generate more Platform business. Launched cross-functional programs including Platform penetration into mobile. Focused on operational excellence and scale.

San Francisco, California, Us

Led Salesforce.com’s global Sales Development team of ~500 through the company's explosive growth trajectory over 5 years, including inbound and outbound sales prospecting teams in US, Canada, Europe, Japan, Australia, Asia and Latin America. Drove >$1B in pipeline across all segments from SMB to Enterprise. Hired 250+ reps annually and promoted >70% of team per year to build massive, high performance growth engine for the company.

San Francisco, California, Us

Responsible for marketing programs and SEM to drive demand across Salesforce.com's product lines, including CRM and platform applications from both within the company, and increasingly from partners. Also led the Marketing Operations and Strategy group, identifying and pursuing opportunities to grow the business across a range of initiatives including product pricing and packaging, partner marketing and customer marketing. Worked closely with Sales to maximize value delivered from marketing.

General manager responsible for P&L and growth of $250M line of business within CSAA (AAA Northern CA), which is a $2B insurance and membership company. Accountable for acquisition and retention of 4 million members, acquiring 600K new customers annually and improving cross-sell, as well as improving 90% retention rate. Developed new products (eg telematics/auto navigation technology products) and managed wide range of products including credit card, customer rewards program ("Show Your Card and Save"), online driving directions, AAA maps, tourbooks, magazine, etc. Generated $14M in operational efficiencies.

Westlake, Texas, Us

Key “right-hand person” to retail sales, services & marketing leader of 6,000 employee organization, serving 6M client accounts with assets of $650B, supporting aggregation of $90B in assets annually. Led wide range of retail brokerage initiatives to develop & launch new products, drive strategic planning & implementation and enhance productivity. Led a team of 50+ including 4 Vice Presidents, providing support to sales, marketing and customer service. Ran call-center for customer issue resolution. Launched Schwab Financial Planning product and Schwab Private Client branch network.

Boston, Massachusetts, Us

Provided management consulting for companies across industries, including financial services (banking, credit card, insurance, mortgage), biotech, pharmaceutical, high-tech, manufacturing, energy, and telecom. While at BCG, advised senior leadership on business strategy and business development, marketing strategy and operational effectiveness.

Mba

Director'S Consortium

Ms, Engineering

Bs, Engineering