Caitlin Bennett Email and Phone Number
Caitlin Bennett work email
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Caitlin Bennett personal email
Caitlin Bennett is a Manager of Customer Success | Customer Success Expertise at Smartsheet. She possess expertise in customer service, public speaking, microsoft excel, teamwork, microsoft office and 14 more skills. She is proficient in French. Colleagues describe her as "I had the joy of working with Caitlin for nearly 4 years as a member of the Customer Success team. She has always been a top performer on the team but her focus has not just been about her personal performance but ensuring that she is setting up those around her to be successful. Caitlin has a natural ability to lead as she shows others their power and ability through leading by example. Caitlin is a constructive, creative and thoughtful individual that helps others see solutions when they are often hard to find. She also helped our team expand nationally as well as internationally by moving to Boston to help us open our Boston office location, as well as spending time out in London to get that team up and going as we built our first international office. She has amazing potential and will do well in whatever she decides to put her passion towards. I feel grateful for our time working together.", "Working and collaborating with Caitlin was always such a pleasure, not just for myself but for anyone who interacted with her. She is a problem solver and a worked tirelessly to find solutions that would work for us. What I appreciated most about working with her was her patience and willingness to move at our pace during our Smartsheet adoption journey. She clearly cares about the success of her clients and because of that, fostered a very impactful relationship between our teams. Anyone who has the chance to work with Caitlin is fortunate and I hope to be able to work with her again in the future.", and "Caitlin is truly a pleasure to work with from a customer perspective. She is passionate, collaborative and focused on her customer's success 100% of the time. Her outside the box style of implementing Smartsheet and educating our end users not only helped with widespread adoption of the application but propelled our organization to success at all levels. With all that being said her efforts to improve our Smartsheet experience have not stopped, she continues to innovate and push the envelope. I feel extremely fortunate to have found a true business partner in Caitlin."
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Manager Of Customer SuccessSmartsheet Feb 2021 - PresentBellevue, Wa, UsIn my role as Manager of Customer Success, I lead a team of 10-12 Customer Success Managers, developing and coaching to meet and exceed set business targets, and foster strong collaboration, and career growth. I use data to track performance, forecast retention, and create customer insight. I've created standardized templates for various processes leading to increased efficiencies and consistent employee experiences. -
Senior Customer Success Manager, Team LeadSmartsheet Feb 2020 - Feb 2021Bellevue, Wa, Us -
Customer Success Manager And Team LeadSmartsheet Aug 2018 - Feb 2020Bellevue, Wa, UsIn my role as a Customer Success Manager and Team Lead at Smartsheet, I excelled in leading customer enablement, identifying expansion opportunities, and co-managing sales cycles. I was selected to travel and open the London office, successfully onboarding 3 new EMEA team members. My proven track record of achieving over 107% net retention rate quarter over quarter showcases my dedication to driving customer success. -
Customer Success AssociateSmartsheet Jan 2017 - Aug 2018Bellevue, Wa, UsIn my role as a Customer Success Associate at Smartsheet, I excelled in managing a scaled book of business, exceeding the Net Retention goal consistently. Collaborating with cross-functional teams, I drove customer enablement, growth, and renewals with strong communication and problem-solving skills. -
Business Development OfficerRoyal Cause Spc Sep 2015 - Jan 2017Lynnwood, Wa, Us -
BartenderMox Boarding House Nov 2014 - Dec 2016Seattle, Wa - Washington, Us -
Event Planning InternDowntown Bellingham Partnership Apr 2013 - Jul 2013Bellingham, Wa, Us
Caitlin Bennett Skills
Caitlin Bennett Education Details
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Western Washington UniversityBachelor Of Arts (Ba)
Frequently Asked Questions about Caitlin Bennett
What company does Caitlin Bennett work for?
Caitlin Bennett works for Smartsheet
What is Caitlin Bennett's role at the current company?
Caitlin Bennett's current role is Manager of Customer Success | Customer Success Expertise.
What is Caitlin Bennett's email address?
Caitlin Bennett's email address is ca****@****use.com
What schools did Caitlin Bennett attend?
Caitlin Bennett attended Western Washington University.
What are some of Caitlin Bennett's interests?
Caitlin Bennett has interest in Children, Sustainability Activism, Running/bicycling, Nutrition, Civil Rights And Social Action, Environment, Ted Talks, Human Rights, Coding, Health.
What skills is Caitlin Bennett known for?
Caitlin Bennett has skills like Customer Service, Public Speaking, Microsoft Excel, Teamwork, Microsoft Office, Event Planning, Microsoft Word, Social Media, Management, Research, Leadership, Powerpoint.
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