Carson Hulett Management LLC is the Small Business Owner's Guide to Success! We specialize in providing dynamic consulting to new and established business owners to help bridge the gap between having *just a dream* and forging the path to success and multiple streams of income. ♦︎ Small Business Start-up Consulting♦︎ Establishing Business Systems♦︎ Employee Training & Development♦︎ Business Credit & Funding AssistanceJoin our growing following of online students looking to increase their knowledge on the quest to multiple streams of income:♦︎ Airbnb & Short-term Rental Training♦︎ Marketing Funnels & Strategies♦︎ Online Course Building

In my tenure, had the privilege of advancing through 4 promotions - all newly created positions. ♦︎ Served as the lead for the majority of the company’s technical trainings for all new and tenured staff, (as well as on occasion training contractors and customers) both in person and via webinar♦︎ Played a key role in new hire orientations as a means to introduce new staff to the company♦︎ Tasked with creating and delivering introductory to advanced level trainings for: Microsoft Dynamics CRM, Microsoft Teams, OneDrive, IBM Connections, IBM Docs, Cisco WebEx, Cisco Jabber, Skype for Business ♦︎ Excelled in both classroom style and remote training instruction for Executives and staff across the global footprint including: 30 domestic offices and international offices in India, Slovakia, Argentina, and the United Kingdom♦︎ Tasked with being the sole trainer to rapidly train all staff to shift to a 100% remote environment in the wake of the 2020 COVID-19 pandemic to meet the executive order guidelines both in the US and India♦︎ Assisted the IT Helpdesk with troubleshooting and solving matters for select software, Solstice & ClearTouch matters brought to them♦︎ Served as a lead and speaker for the University of Buffalo on behalf of the company for students entering the industry♦︎ Worked with leadership to determine a training budget for the IT Department while auditing staff members’ overall progress within the guidelines of this budget♦︎ Monitored the training needs of the entire IT department, identified training gaps and provided 3rd party training tools and solutions

♦︎ Served as the company's first Sustainability lead and during this time had the pleasure of authoring their first Sustainability policy and standing up the company’s first sustainability program. This program and my reporting helped the company to receive multiple industry-related awards during this time.♦︎ Helped the company reduce C02 Emissions year over year -discovering deficiencies for review♦︎ Redesigned the company’s sustainability website♦︎ Responsible for training & testing all new and tenured staff on IBM Connections & IBM Docs

♦︎ Revamped the training process for IBM Connections - requiring all staff to attend training increasing the proficiency across all departments♦︎ Worked to create a needed sustainability program for the company -researching past energy & paper usage to provide the base for reporting moving forward

★ Trained staff on the newly implemented IBM Connections intranet system★ Streamlined the vendor registration process, creating a company-wide policy and process followed by all staff★ Serve as the lead & organizer for all corporate-sponsored community events in the Buffalo area★ Tasked with revamping and automating a large number of spreadsheets and reporting for various departments★ Determined and monitored annual budgets for charitable events and donations.★ Tracked sales activity and performed reporting for 30 remote Sales Professionals★ Prepped and handled all paperwork and logistics for all company tradeshows and exhibitions★ Supported the Executive staff members with business development opportunities and the tracking of their sales teams★ Redesigned outdated sales tracking tools to further automate and increase accuracy of sales activity

♦︎ Handled company-wide requests concerning the updating of pricing, customer, and material records in the SAP database♦︎ Made decisions regarding the validity of price changes, ran reports, and created training and procedure manuals while also providing individual training for newer associates

As an International Marketing Assistant, I was responsible for:♦︎ Planning events for international visitors while being sensitive to customs and the dietary restrictions of each individual visiting country♦︎ Working with Product Managers in various departments & countries including: China, South Korea, Brazil, the United Kingdom, South Africa, and Mexico to help maintain relationships with Rich Products and their foreign and domestic clients♦︎ Working closely with foreign managers to effectively solve issues taking into account a broad range of time zones and culturesBecause of my success in this department, I was brought back to assist the Food Service Directors in a similar capacity.

♦︎ Designed and marketed print and online advertising for business owners in the tri-state area including: New York City’s five boroughs, New Jersey and Connecticut♦︎ Provided consulting to help grow a large variety of businesses through extensive research, business analytics, industry comparisons and strategic planning♦︎ Was responsible for maintaining and growing my business customer base while working successfully against strict print and online publication deadlines♦︎ Was assigned as a mentor for new sales associates

♦︎ Worked through three promotions from Outbound Sales Associate to Training Assistant and Team Lead♦︎ Was chosen to head an attrition and sales-driven department where my responsibilities included: training and development of new and seasoned associates, side-by-side coaching, call monitoring, hiring new associates, separations and corrective actions while meeting and exceeding my own departmental quotas♦︎ Handled all administrative paperwork and confidential files for team members reporting to myself♦︎ Developed an excel tool that assisted associates in explaining home equity and consolidation to leads which was used by many teams following my departure

★ Worked in an inbound and outbound, highly charged sales environment to grow the business in my territory as well as maintain monthly team quotas between 20 and 90 million★ Fostered relationships with formerly lost business to increase purchasing with Ingram Micro over our competitors★ Tasked with fully understanding the inner workings of computer and serversystems as well as connectivity components to quickly make decisions as to compatibility and product suggestions for alternate solutions★ Served as the Microsoft Licensing lead on a team of 20 to process alllicensing orders according to Microsoft regulations