CARRIE loves collaborating with the leadership team to make the business strategy a reality. She is a trusted leader to facilitate the intersection of business strategy, technology, and operations while strengthening culture and values across the organization.Carrie leads organizations who build and deliver technology strategies to transform business operations and create frictionless experiences. Her expertise is leading and scaling information technology, digital transformations, cyber security, compliance, and program management teams and initiatives. She helps organizations accelerate performance through operations optimizations, strategic roadmaps, audits, program management, vendor management, and negotiations. With a proven track record rescuing complex and high-risk projects, aligning stakeholder priorities, and facilitating departmental dynamics, Carrie creates an environment of trust through transparent communications, data driven decisions, and establishing collaborative communities. Professional Highlights:● Information Security Strategy: Led HIPAA compliance and HITRUST certification initiative to meet contractual obligations and deliver revenue objectives within 12-months. This instantly removed barriers to generate over $50-million in annual revenue and open merger opportunities across healthcare partners.● Information and Security Enterprise Identity Management Tooling: Led strategy to select and implement tools and processes, accelerating provisioning. Reduced manual processes by 80%.● Engineering Development Transformation: Designed & implemented transformation roadmap for payments platform over a 2-year plan, Introduced Agile and trained 3-organizations, Accelerated SDLC for enterprise ops ecosystem. Master of Atlassian Suite (Jira, Confluence et al), ServiceNow, Zendesk● Business Application Oversight - Contact Center Ecosystems, ITSM, HRIS, Marketing Ops, Sales Ops, SW Configuration Management, InfoSec and GRC, Finance/ERP Suites, Program Management Office, and Digital Assets. ● Process Re-Engineering - Call Centers, IT Ops, Data Center Ops, Marketing Ops using Human Design Innovation, Customer Driven Innovation, Six Sigma, and Kaizen methodologies. ● Product and Operations Deprecation: Retired 3 product lines and outsourced multiple functions, designing community transitions as well as technology archive and destruction.● Mergers, Acquisitions, & Divestitures: Led over a dozen MAD technology strategies creating clean transitions for each scenario via integrations, deprecations, & stellar change management.