Hello! With over four years’ experience in the start-up world, I have developed a passion for optimizing business processes to accelerate and facilitate rapid growth. I thrive in creating order out of chaotic, fluid, ambiguous environments. Working in Strategic Operations as a Manager for the Closings Department, my role includes project management, user interface/CRM improvements, and client account resolution. Never losing sight of customer service, I ensure a positive website experience and resolve conflicts to maintain customer satisfaction. I love building teams and have hired and trained my current team from the ground up. I believe in coaching junior members to take on increasing roles of responsibility and initiative. I know I have been successful when the team can do most of their work independent of my presence. I am always looking for the next challenge, project, and adventure.
Listed skills include Microsoft Office, Powerpoint, Microsoft Excel, Microsoft Word, and 61 others.