Carolina Nichols - Solano Email & Phone Number

Salt Lake City Metropolitan Area

Greater Salt Lake City Area

• Trained and supported field reps for all distributors including Henry Schein, Patterson Dental, Benco Dental, Burkhart Dental as well as independent and international distributors. Supported and managed KOL identification and development.• Prepared monthly sales reports for CEO and Dental Director. • Customized orders and directed sales representatives on initiatives to sustain account relationships during unexpected federal regulation missteps from previous sales management.• Collaborated with the marketing department for product cohesion and to identify opportunities to grow national sales while forecasting sales under a twelve-month rolling plan. • Product manager of the Sheer White teeth whitening line. Developed better dialogue for representatives to use in both sales and customer service. Additionally, representing and supporting all equipment and products manufacture for all distribution channels.• Managed and retrained customer service team with soft skills and provided direction to communicate with all levels of dental office staff (front desk to doctor). Additionally, managed distribution process and collaborated with warehouse team to ensure order completion to sustain customer satisfaction• Introduced backlog data management for all accounts to begin direct distribution of dental sundries and diode lasers.

Salt Lake City, Ut

• Reactivated markets of Minnesota and southern Utah two months after being assigned to me after three years of no sales. Sold an average 10-12 kits per month between both areas.• Responsible for establishing a customer base of physicians, pediatric specialist, and neurologists, sales objectives and management over the Minnesota and Utah territories selling the most advanced diagnostic oral-genetic testing service: FirstStep DX Plus. This is a genetic test for identifying underlying genetic causes of childhood delayed development & Autism Spectrum Disorder.• Developed and managed institutional accounts and KOL identification and development.• Negotiated inclusion to State Medicaid formularies.

Salt Lake City, Ut

• Maintaining national/international territories via in-person office visits to dental offices, laboratories and institutions. International territories included: Mexico, Central and South America.• Introduced the first milling machine to Mexico and Ecuador. Bringing technology to new countries benefited both milling centers by increasing their production from 30 crowns weekly to 150 – 160 crowns daily thus increasing revenue.• Strong ability to develop new prospects to sell company products and services with an emphasis in CAD/CAM equipment and services to dental technicians, laboratory owners, dental offices and institutions.• Brand management training for sales personnel as well as patient presentations. • Management in global dental trade shows, exhibits and continuing education seminars. • Directed all clinical trials for innovative dental products, procedures and techniques. • Motivated sales personnel to meet sales goals and provide recognition for those who meet and surpass company goals. • Management assistance within the service and distribution departments to meet quotas.• Promoted dental laboratory/outsourcing services to dental laboratories, offices and institutions.

• Successfully exceeded company revenue by 35% prior to company acquisition and closing. After the acquisition of JB Dental, I successfully carried over my base of 150 accounts and utilized the broader array of products with Island to gain an additional 25 accounts.• Developed, managed and increased merchandise, equipment, technology and service sales in a specific territory through face to face consultative contact with every customer and provided training and best practices with clients and my sales staff. • Organization of records for clientele (orders, sales records, account longevity), prospects, territory trends, month-to-month activity and current team sales conversion. • Plan, organize and implement effective strategies using all company programs, tools and initiatives to increase market share in merchandise, equipment, technology and service. • Attended monthly sales & training meetings as well as coordination of national dental trade shows.

• Within two years, I fielded and maintained 150 new accounts generating a revenue for JB of ~$1,800,000. Additionally sold capital equipment and won state bids for dental hygiene and dental assisting schools including Utah Valley University. • Developed, managed and increased merchandise, equipment, technology and service sales in a specific territory through face to face consultative contact with every customer. Establish new sales territories through cold calling dental offices, institutions and laboratories; Increased regional sales by 75% while managing 150 active accounts. • Established training courses for new recruits to learn from with material from training seminars. • Attended national and local dental trade shows.

• Training a sales team of 50+ developing customer service skills and sales tactics for dental offices and institutions. Provided training to foreign distributors and international doctors to expand Ultradent Products knowledge. • Trained all company personnel to sell above company expectations. • Developed and implemented various national sales goals each year. •Coordinated and managed national/international dental trade shows, exhibits, clinical meetings and seminars.

Bachelor'S Degree, Health Services Coordinator

Dental Assisting Certification

Associate'S Degree, Pre-Dentistry Studies