Nick Porter Email and Phone Number

Spearheaded planning, logistics, implementation, and execution of high-profile fundraising events such as the Naples Automotive Experience weekend, golf tournaments, fundraising dinners and recovery program graduations.Managed and leveraged CRM donor databases such as Blackbaud Raiser's Edge NXT (certified), Virtuous (certified), Monday, Classy, OneCause and Givesmart Fundraise to enhance project management, drive registrations, and boost revenue.Cultivated long-term relationships with individuals, businesses, churches and volunteers, securing sponsorships and donations through intentional and relational portfolio management and networking bringing customer success.Significant Achievements:Increased proceeds for the Naples Automotive Experience from $280,000 in 2019 to nearly $2 million in 2024.Pioneered virtual fundraising model during the 2020 COVID-19 pandemic, raising nearly $200,000 through mobile-texting and crowdfunding campaigns.Implemented event technology that captured lost revenue, driving a 200% increase in total income.Led multiple volunteer committees that boosted annual organizational revenue by over $100K and acquired multiple new business partners.

Led the planning, logistics, negotiating and execution of all corporate fundraising events including donor luncheons, dinners and an annual fundraising gala, attracting well-over 1,000 attendees and sponsors. Managed organizational CRM’s including Blackbaud’s The Raiser’s Edge (certified admin), Cvent (certified event manager), to produce financial and event reports for executive leadership on a daily basis.Collaborated with marketing team to design successful digital fundraising and event campaigns, driving donor engagement and donations using HubSpot.Significant Achievements:Increased attendance and sponsorship revenue at annual gala by 100%, adding over $200,000 through targeted marketing and sponsorship strategies.Relaunched a donor event series, boosting average attendance from 30 to 100 participants consistently.

Provided strategic oversight, mentoring, and training to volunteers on guest services teams for weekend services and community events, ensuring excellence in all church operations.Led monthly membership classes, facilitating connections between new members, church leaders, and service opportunities aligned with their strengths.Implemented and managed free-market small groups, empowering volunteers and leaders, and providing vision and direction.Licensed Minister by Board of Directors and Overseers in 2015.

Supervised 100-150 staff members, including new-hire and ongoing training, ensuring ministry standards were met with consistent excellence. Handled high level, confidential projects for organization’s executives, assuring excellence, accuracy and timely project management.Oversaw and implemented processing procedures of donations from events including VIP’s and high donors while receipting all donors within a 24-hour window.Accomplishments: Received recognition for implementing, molding and consistently training a strong call center customer service staff, which resolved critical and escalated customer service issues, many of which were over six months outstanding upon arrival, including current customer needs, within a time frame of one month.Designated as interim support team member for sister corporate office in Canada to assist in daily business and financial transactions, data entry and staff training which enabled the office to be current with daily work-flow and financial obligations as well as receipting over $500,000 in donations.Assisted in implementing and executing Organizational Management Trainee (OMT) program which raised up staff to management and supervisory positions within the organization. This included mentoring, project-management, staff development, support and training skills.

Assisted Department Manager with operations, customer service, merchandising standards, sales and staff in a multi-million dollar footwear retail environment.

Handled and resolved customer service issues and answered inquiries regarding merchandise.Implemented corporate and departmental policies, procedures, merchandising and service standards, assisted upper management and operations manager in managing store and other tasks as needed.Reviewed records and reports pertaining to activities such as production, sales goals, payroll, and shipping to verify details, monitored work activities, and evaluated staff performances for 25-30 employees.Accomplishments:Increased sales revenue for the company by over 20% my first year as department manager in a multi-million dollar retail corporation.One out of a two-person team selected by the company vice president to travel nationally to train and equip new employees with needed product knowledge and to administer company culture and goodwill.Nationally recognized for outstanding sales revenue and customer service numbers, leading my local store and was in the top ten, nationally, between 2001 and 2004, exceeding $500,000 in sales annually and leading the nation in sales closed.