Chris Mcintyre Email & Phone Number

Greater Salt Lake City Area

Responsibilitieso Manage core banking systems and electronic processes including deposits, ACH, EFT, Mortgage and electronic imaging systems.o Direct the Mainframe, Network Support and Help Desk teams (4 to 9 employees) at Corporate Headquarters.o Manage the computing environments for 400 users daily, supporting $300M to $650M in daily transactions.o Plan for and administer an annual budget of $2 to $3 million.Achievementso Supported asset growth from $425 to $950 million while operational staff was reduced by 35%.o Selected and implemented two cutting edge IBM FlexServer farms with integrated 40GB/s technology while performing a complete storage overhaul with zero downtime, resulting in a 400% performance increase.o Engineered and implemented data replication on an IBM System i, reducing disaster recovery time from 24 hours to 9 minutes, eliminating $300 million in risk per year.o Negotiated a wide area network change, resulting in a 7-fold performance increase for end users while reducing yearly costs by 50%, as well as a colocation contract that doubled rack space and reduced cost by 47% annually.o Implemented an application test environment using LPAR technology, thus decreasing unplanned application downtime by 98%.o Achieved favorable GLBA audit results during all examinations.o Reduced capital expenditure in 2012 by $1M by implementing a VOIP system that provided additional functionality for unlimited participants in single point-to-point voice and video calls.

Greater Salt Lake City Area

Responsibilities - Led the System Administration team (7 to 16 employees) located at the Corporate Data Center. - Managed all server hardware, operating systems, and storage for over 800 separate servers. - Operational responsibility for all clinical, laboratory, imaging, scheduling, data warehouse, patient care, and business systems supporting over 30,000 users daily. - Planned and administered server and storage budgets of $5 - $6 million annually.Achievements - Planned and managed 3 architecture projects in system consolidation: - Upgraded 1360 stand-alone Intel servers into 80 new IBM Blade servers eliminating the need for a $4 million data center expansion, resulting in a positive ROI in 18 months. - Consolidated over 100 AIX POWER systems into 12 LPAR servers, resulting in a positive ROI in 5 months. - Consolidated 15 AS/400 systems into a single LPAR server, eliminating 64 racks of hardware, and resulting in a positive ROI in 9 months. - Implemented data replication on iSeries to a remote disaster recovery site replicating over 100 million database changes daily, removing $40 million in risk daily. - Eliminated daily backup window by performing data backups at remote disaster recovery site, increasing application availability by 4 to 6 hours daily. - Managed the acquisition and deployment of 150TB of SAN quarterly, with switching connectivity to over 800 servers.

Greater Salt Lake City Area

Responsibilities - Led the ERP Infrastructure Team (2 to 6 employees) at the Ogden Headquarters. - Planned for and administered an annual budget of $2 to $3 million. - Maintained databases and systems for 15,000 separate users at 28 facilities across 3 continents with up to 10,000 concurrent active users. Generated 200 million transactions daily. - Designed, deployed, and maintained systems for ERP using JDE World and OneWorld applications. Used multiple iSeries and AS/400 servers and connected storage.Achievements - Implemented high availability and data replication supporting a decrease in database downtime of 83% in 2000, saving an estimated $10.8 million per year in certified shortages. - Designed and deployed systems to support a 98% growth in users and daily transactions as 34 new facilities were added to the to the ERP system with zero downtime or impact to existing production. - Implemented quarterly role swaps to ensure adequate team cross training and validate disaster readiness and improving system recovery times by 70%. - Maintained 24/7/365 team support for the JDE World and OneWorld ERP system, while personally providing on call support for 47 consecutive weekends in both 1999 and 2000. - Achieved applications downtime of only 0.002% (17.5 hours per year), by implementing OMS/ODS, BRMS, Robot and employee cross training.

Texas And Utah

Responsibilities- Repaired and maintained equipment for IBM warranty and maintenance customers.- Assigned customer base that was 2 times larger than national average.- Maintained spare parts inventories for 140 fellow engineers, with shrink levels 43% below national averages.- Supported other engineers in their territories and was often requested to assist outside assigned location. Achievements- Received over 25 positive customer satisfaction reviews and was frequently asked to join staff of customers.- Achieved a “consistently exceeds” performance evaluation for 12 consecutive years.- Grew the number of accounts under maintenance support by 40% annually for 3 consecutive years.- Achieved time spent per service incident below 50% of national averages, saving $70,000 annually.