Connor Mason Email and Phone Number

In this role within the Global Customer Tech organization, I lead the engineering and technical teams of the Ordering group. This group includes global mobile ordering, web ordering, self-ordering kiosks, digital payments, integrated McDelivery, the third-party ordering marketplace platform, automated drive-thru order-taking, commercial platforms for menu and nutrition data, and cloud infrastructure platforms for scale and speed. Our customer-facing products and commerce platforms support more than 75 global markets, serve over 150 million registered users, and generate $20 billion in annual system-wide sales. My team supports key focus areas for the company’s digital growth—including the top priorities of digital, delivery, and drive-thru—and works to extend McDonald’s continuing industry leadership as the #1 food app in the world.

Led the engineering teams for customer-facing products and platforms, including the McDonald’s global mobile app, self-ordering kiosks, and global websites. Assembled a high-performing engineering and architecture team focused on globalization, standardization, and establishing a technical platform for scale.

In my first position at McDonald’s, I focused on the global mobile app and the rollout of the new MyMcDonald’s loyalty program. I led a cross-functional team of product managers, experience designers, and mobile engineers to define, develop, and deploy the loyalty customer experience now used by hundreds of millions every day.