Principal
CurrentClient services to drive business growth with excellence in marketing, sales, and service capabilities. Go-to-market strategy implementation, campaign management, marketing and sales technology requirements, reporting and analysis.
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@usaa.com
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2 phones found area 415 and 800
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LinkedIn matched
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Cheryl Nolan is listed as Customer Experience Management at Cheryl S. Nolan Marketing, based in Wilmington, North Carolina, United States. AeroLeads shows a work email signal at usaa.com, phone signal with area code 415, 800, and a matched LinkedIn profile for Cheryl Nolan.
Cheryl Nolan previously worked as Principal at Cheryl S. Nolan Marketing and Lead Experience Owner at Usaa. Cheryl Nolan holds Ba With Honors, Nutrition Science & Education from University Of Saint Joseph.
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AeroLeads found 1 current-domain work email signal for Cheryl Nolan. Compare company email patterns before reaching out.
Leader in business transformation with a passion for designing and delivering exceptional customer experiences by building brands from the inside out. Strategic thought leader, change influencer, and problem-solver. Highly regarded for building marketing, sales and service capability, aligning cross-organizational relationships, managing risk, and inspiring people to drive ROI.Specialties: Customer Experience Management, CRM, Direct Marketing, Contact Center Optimization, Brand Engagement, Project Planning and Management, Learning and DevelopmentIndustries: financial services, telecommunications, automotive, airlines, technology, pharmaceuticals.Sample Clients/Companies: Wells Fargo, American Express, Bank of America, GE Capital, SunTrust, USAA, AT&T, Rogers Cantel, Telstra, Isuzu, Toyota, General Motors, Delta Air Lines, American Airlines, Samsung, IBM, EMC, Boehringer Ingelheim, Pfizer, Astra Zeneca
Listed skills include Strategy, Integrated Marketing, Crm, Digital Marketing, and 46 others.
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A career timeline built from the work history available for this profile.
Client services to drive business growth with excellence in marketing, sales, and service capabilities. Go-to-market strategy implementation, campaign management, marketing and sales technology requirements, reporting and analysis.
San Antonio, Texas, US
Architect, builder, and change agent of the Compliant Marketing Ecosystem, a transformational initiative that enabled Company's return-to-market with standardized, automated marketing processes and controls that mitigate strategic and operational risk while meeting member needs. Drove change across a matrixed organization with a strategic focus on member.
San Francisco, California, US
Managed enterprise initiatives to meet leadership priorities, strengthen marketing competencies, and manage risk. Facilitated resolution of Consent Order directives. Directed quantitative and qualitative customer research in attitudinal segmentation. Led Enterprise Marketing Knowledge and Insights and strengthened internal marketing capabilities. Developed.
Delivered marketing consulting services* Identified improvements to Preferred segment referral process* Created Voice of the Associate catalog to track opportunities * Built personas and journey maps to facilitate planning* Developed business case for a deepening propensity index to improve 1:1 targeting
Assessed and designed multi-channel customer strategies and capabilities to deliver differentiated customer experiences for clients. Developed relationships with new partners including TeleTech, iKnowtion, and SatMetrix. Thought leader and industry speaker on customer management.
Boston, Massachusetts, US
Built and led digital agency consulting practice in marketing operations. Assessed, designed, and executed multi-channel marketing strategies and campaigns for clients including American Express, Pfizer, Samsung, and Delta Air Lines.
Truganina, Victoria, AU
Transformed marketing and distribution organization to a customer-centric operating model. Designed first National Customer Care Program, introducing customer research, programs, and operational improvements to ensure Company's 16th year of market leadership.
Delivered acquisition and retention strategies for clients including Toyota, KAZ, and Westpac Bank; conducted rapid market assessments, primary and secondary research, and customer insights.
Enhanced business planning capability, coordinating over $65MM in business development efforts and deepening partnerships with external service providers and global accounts.
London, GB
Led consulting services and thought leadership in CRM to support $150MM revenue growth. Facilitated alliances with Exchange Partners, MIT, and Perdue University's Center of Customer-driven Quality.
Boston, Massachusetts, US
Launched agency practice in tele-channel services and customer management. Co-authored point of view and process model on segment management. Created integrated marketing solutions. Increased client sales results 52% and improved ROI by 2000%. Progressively promoted from Account Supervisor to VP; rehired in 2005.
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Cheryl Nolan works for Cheryl S. Nolan Marketing.
Cheryl Nolan is listed as Customer Experience Management at Cheryl S. Nolan Marketing.
AeroLeads has found 1 work email signal at @usaa.com for Cheryl Nolan at Cheryl S. Nolan Marketing.
AeroLeads has found 2 phone signal(s) with area code 415, 800 for Cheryl Nolan at Cheryl S. Nolan Marketing.
Cheryl Nolan is based in Wilmington, North Carolina, United States while working with Cheryl S. Nolan Marketing.
Cheryl Nolan has worked for Cheryl S. Nolan Marketing, Usaa, Wells Fargo, Marketing 1To1/Peppers & Rogers Group Ltd, and Digitas.
You can use AeroLeads to view verified contact signals for Cheryl Nolan at Cheryl S. Nolan Marketing, including work email, phone, and LinkedIn data when available.
Cheryl Nolan holds Ba With Honors, Nutrition Science & Education from University Of Saint Joseph.
Cheryl Nolan is listed with skills including Strategy, Integrated Marketing, Crm, Digital Marketing, Direct Marketing, Marketing Strategy, Leadership, and Social Media.
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