Carson Strickland Email & Phone Number

Columbia, South Carolina, United States

. Executed daily tasks of operations, including guest reports, completing reservation requests and assigning rooms, greeting Hilton Honors members with complimentary gifts, and solving guest inquiries. Coordinated alongside other hotel departments to assure guest satisfaction and property maintenance were exceptional. Forged relationships with guests as.

. Showcased a friendly and inviting demeanor when interacting with guests to assure comfort and professionalism. Collaborated alongside the sales team to block out large reservations for large groups of people, including wedding parties and construction crews with over 100 individual accounts. Executed daily ARC reports to assess the hotel's competition's.

. Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business with up to eight four-seat tables per section. Learned and followed local alcohol laws to keep the restaurant compliant with regulations while serving cocktails. Collaborated with the Back of House (BOH) team to assure workplace cohesion and to.

. Processed both contractor and personal clientele product orders, as well as deliveries and installation requests. Coordinated with other departments to ensure cohesion and product knowledge among employees to improve clientele's interaction with staff. Multitasked a variety of operations, including answering emails and phone calls, checking out.

. Identified skin and hair needs of customers to provide assistance in choosing the best products to address beauty-related concerns. Met sales goals, supporting organizational health through consistent and reliable service via the Ultamate Rewards Program and the Ulta Credit Card. Maintained in-depth knowledge of in-store and online prestige (high-end).

. Utilized Point of Sale (POS) technology to aid clientele in the selection and purchasing of apparel and fashion accessories in a variety of in-store departments from Children to Appliances. Collaborated with other employees and management to meet JCPenney credit card goals each shift, with an average of 2-3 applications being the average quota. Provided.