Carlos Nunez
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Carlos Nunez Email & Phone Number

Applications Engineer, OEM Development Support at SARGENT MANUFACTURING COMPANY ASSA ABLOY, INC at SARGENT MANUFACTURING COMPANY ASSA ABLOY, INC
Location: Boca Raton, Florida, United States 7 work roles 3 schools
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Role
Applications Engineer, OEM Development Support at SARGENT MANUFACTURING COMPANY ASSA ABLOY, INC
Location
Boca Raton, Florida, United States
Company size

Who is Carlos Nunez? Overview

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Carlos Nunez is listed as Applications Engineer, OEM Development Support at SARGENT MANUFACTURING COMPANY ASSA ABLOY, INC at SARGENT MANUFACTURING COMPANY ASSA ABLOY, INC, a company with 188 employees, based in Boca Raton, Florida, United States. AeroLeads shows a matched LinkedIn profile for Carlos Nunez.

Carlos Nunez previously worked as Applications Engineer, OEM Development Support at Sargent Manufacturing Company Assa Abloy, Inc and Technical Product Support Specialist II at Tyco Security Products. Carlos Nunez holds Computer Science, Information Technology And Data Processing from Garces Commercial College.

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SARGENT MANUFACTURING COMPANY ASSA ABLOY, INC

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Profile bio

About Carlos Nunez

Detail-oriented and motivated professional with hands-on experience in cost-effective, multi-tiered, high performance distributed enterprise applications across industries, including government, healthcare and software development. Proven success developing strong client relationships using interpersonal communication skills. Skilled in all facets of product development life-cycle from requirements gathering, analysis and conceptual design through functional specifications and implementation.The main Core Strengths are as follows:•Knowledge of Florida State Statutes and Public Records Management.•Complete understanding of Facility Maintenance operation and management.•Knowledge of EHS disciplines, sciences and regulations, including MDS, OSHA, etc.•Ability to assess potential risks and to quickly identify appropriate corrective actions.•A good understanding of business operations.•Highly motivated and self-directed, with strong influencing and leadership skills.•Ability to energize others to work toward the achievement of organizational goals and objectives.•Strong change management skills to drive and sustain improvement in a fast paced and ever-changing environment.•Effective team player that works collaboratively with all associates to achieve measurable and significant results creating win-win situation for all parties involved.•Excellent written communication, presentation and computer skills.•Multi-Cultural and Bilingual (English/Spanish).

Listed skills include Technical Support, Information Technology, Troubleshooting, Customer Service, and 46 others.

Current workplace

Carlos Nunez's current company

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SARGENT MANUFACTURING COMPANY ASSA ABLOY, INC
Sargent Manufacturing Company Assa Abloy, Inc
Applications Engineer, OEM Development Support at SARGENT MANUFACTURING COMPANY ASSA ABLOY, INC
new haven, connecticut, united states
Website
Employees
188
AeroLeads page
7 roles · 38 years

Carlos Nunez work experience

A career timeline built from the work history available for this profile.

Applications Engineer, Oem Development Support

Current

United States

  • Responsible for both field and remote support for the ASSA ABLOY products. Activities in the field will include product training, service, and troubleshooting.Provide customer service and technical support over the.
  • Troubleshooting hardware, software and identify network issues.
  • Beta testing and reporting on new products.
  • Use trouble ticket system for tracking issues and problem resolution.
  • Resolve issues or ensure timely escalation to appropriate support level.
  • Act as a liaison between customers, engineering and manufacturing personnel.
Mar 2020 - Present

Technical Product Support Specialist Ii

Boca Raton

  • Manage escalated cases and drive them to resolution. Assist and provide support to Latin America customers.
  • Replicate customer reported issues to provide validation of defects to development.
  • Proactively work with development to provide customer base with current information on product problems and resolutions.
  • Develop and conduct training to internal support staff.
  • Write, review and validate technical documents such as Support Plans and knowledge articles for internal and public use.
Nov 2013 - Mar 2020

Customer Support Engineer / Technical Support Specialist

United Technologies / Lenel

Boca Raton

  • Provided high level troubleshooting and technical support for Casi-Rusco / G.E. Security access control products such as Secure Perfect, FCWnx, Visitor Central, Easy Lobby, Alliance, Diamond II, Sapphire, TruVision.
  •  Extensive technical expertise in all Microsoft Technologies. MS Certification level.
  •  High level troubleshooting of server based security systems. (Windows 2000, Windows 2003, Windows XP, Windows 7, Windows 2008, SQL 2008, etc…)
  •  During 2012, generated over 18k+ of revenue in Support Services performing advanced database repairs and conversions / upgrades from previous software applications.
  • Certified in Lenel's OnGuard access control hardware / software application.
May 2006 - Aug 2013

Information Technology Specialist

United Group Programs, Inc.

Boca Raton

  • Managed daily operations of the Information Technology department
  • Installed claims processing software packages, and maintain computer hardware and peripherals
  • Support, and create data files using SQL and several applications to meet client’s specifications
  • Maintain web site and email accounts
  • Perform file transfer to clients using FTP protocols
  • Maintain physical inventory of assets
Mar 2003 - Apr 2006

Operations Manager

Barton'S Boosters

Boca Raton

  • Designed, implemented and managed daily operations of the Information Technology department.
  • Managed the CCTV, phone system, security system, and access control applications.
  • Coordinated the facility maintenance and safe operation of the Wayne Barton Study Center.
  • Researched, compiled and submitted Grant applications resulting on additional awarded funding.
Feb 2002 - Oct 2002

Technical And Management Consultant

Information Technology Consultant

Boca Raton

  • Provided consulting services to Barton’s Boosters non-profit organization, resulting in an $85,000 dollars cost savings to the organization.
  • Designed and coordinated implementation of network infrastructure, CCTV, Access Control, and Phone Systems.
  • Served as liaison between vendors, Founder and Project Manager in issues relating to building design, operational and functional aspects of the facility and providing cost benefit analysis on major equipment.
Dec 2000 - Mar 2002

Information Systems Manager

Boca Raton Police Department

City Of Boca Raton Police Services Department

  • Managed and supervised the Police Services Information Technology staff, and Central Records / Data Entry Unit, consisting of 21 employees.
  • Coordinated building repair and maintenance, including, but not limited to, development and preparation of three computerized Community Policing substations, while meeting safety guidelines and ADA standards.
  • Served as liaison between the Florida Department of Law Enforcement and all of Criminal Justice agencies in Southeast Florida. Coordinated meetings throughout designated areas to discuss critical issues to the law.
  • Implemented Public Safety Information System for Police Department. Responsible for forecasting, evaluating, recommending, purchasing, and implementing all hardware and software used within Police Department.
  • Designed and implemented electronic records management system, resulting in a 25 percent increased productivity of the storage and retrieval at the Records Section.
  • Compiled and submitted information for class action suit against Toshiba resulting in a refund to the City of Boca Raton of over $54,000 from previous purchases of laptops/notebooks.
1988 - 2000 ~12 yrs
Team & coworkers

Colleagues at SARGENT MANUFACTURING COMPANY ASSA ABLOY, INC

Other employees you can reach at sargentlock.com. View company contacts for 188 employees →

3 education records

Carlos Nunez education

Computer Science, Information Technology And Data Processing

Garces Commercial College

Business Data Processing, Information System Technology

Miami Dade Community College

High School Diploma, Required Curriculum

Hialeah High
FAQ

Frequently asked questions about Carlos Nunez

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What company does Carlos Nunez work for?

Carlos Nunez works for SARGENT MANUFACTURING COMPANY ASSA ABLOY, INC.

What is Carlos Nunez's role at SARGENT MANUFACTURING COMPANY ASSA ABLOY, INC?

Carlos Nunez is listed as Applications Engineer, OEM Development Support at SARGENT MANUFACTURING COMPANY ASSA ABLOY, INC at SARGENT MANUFACTURING COMPANY ASSA ABLOY, INC.

Where is Carlos Nunez based?

Carlos Nunez is based in Boca Raton, Florida, United States while working with SARGENT MANUFACTURING COMPANY ASSA ABLOY, INC.

What companies has Carlos Nunez worked for?

Carlos Nunez has worked for Sargent Manufacturing Company Assa Abloy, Inc, Tyco Security Products, United Technologies / Lenel, United Group Programs, Inc., and Barton'S Boosters.

Who are Carlos Nunez's colleagues at SARGENT MANUFACTURING COMPANY ASSA ABLOY, INC?

Carlos Nunez's colleagues at SARGENT MANUFACTURING COMPANY ASSA ABLOY, INC include Laura Dileo, Anthony Stewart Sr.,, Jeanne Davidson, Donna Mcquarrie, and Shawn Lesniak.

How can I contact Carlos Nunez?

You can use AeroLeads to view verified contact signals for Carlos Nunez at SARGENT MANUFACTURING COMPANY ASSA ABLOY, INC, including work email, phone, and LinkedIn data when available.

What schools did Carlos Nunez attend?

Carlos Nunez holds Computer Science, Information Technology And Data Processing from Garces Commercial College.

What skills is Carlos Nunez known for?

Carlos Nunez is listed with skills including Technical Support, Information Technology, Troubleshooting, Customer Service, Public Records Management, Bilingual English/Spanish, It Consultant, and Grant Writing.

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