Rod Makin Email and Phone Number
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Rod Makin personal email
Part of Transcend Services' Business Advisory team - helping You to build a sustainable and profitable business enabling You to achieve Your personal Freedom and Financial success. Rod's small business advisory expertise comes from 25+ years Business Transformation and Operations experience across global and national small, medium and large corporates.Based on a broader business operations background, Rod uses this 'big organisation' perspective to provide small businesses with the necessary skills and processes to deliver their business improvement and turnaround initiatives in the role of advisor and delivery manager.What do You need support with?✔️ How to get the right balance between Your personal and business goals??✔️ How to improve revenue, reduce costs, or enhance efficiencies?✔️ How to get more predictability and consistency in Your business performance?✔️ How to increase Your Sales?✔️ How to plan for succession?✔️ How to launch a new product or service?✔️ How to manage Your staff to improve their levels of contribution?✔️ How to scale Your business?✔️ How to become more efficient? ✔️ How to get some of Your time back for yourself?✔️ Or, anything that relates to growing a profitable businessWhat is our offer?✔️ To help You define a plan with the strategies and tactics appropriate for Your business challenge whether that be growth, cost structure, or efficiency related✔️ And, to support You in the implementation of Your plan𝐖𝐚𝐧𝐭 𝐭𝐨 𝐟𝐢𝐧𝐝 𝐨𝐮𝐭 𝐦𝐨𝐫𝐞?📞 0409 136 486✉ rod.makin@transcendhcs.com.au🌐 www.transcendhcs.com.au
Transcend Services
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- transcendhcs.com.au
- Employees:
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Business Advisor And Co Director And Agent Of Change For Small Business OwnersTranscend ServicesMelbourne, Vic, Au -
Self-Employment Assistance ProviderWorkforce Australia For Individuals May 2022 - PresentMelbourne, Victoria, AustraliaTranscend Services is one of the Providers for the Self-Employment Assistance Program, a replacement for NEIS.The Self-Employment Assistance Program, is funded by the Australian Federal Government and is aimed at assisting current and aspiring business owners, and provides a range of support services to meet their needs of setting up or running a successful small business. -
Business Advisor / Co Director And Agent Of Change For Small Business OwnersTranscend Services Jul 2002 - PresentMelbourne, AustraliaTranscend's team of Business Advisors are passionate about supporting You, the small business owner, to achieve Your personal and business goals.Whatever Your goals, You will be supported by one of our experienced advisors who have figured it out so that You do not have to.Transcend is a provider for the Self-Employment Assistance Program. This program is funded by the Australian Federal Government and is aimed at assisting current and aspiring business owners, and provides a range of FREE support services to meet their needs of setting up or running a successful small business. -
CooLynkz Aug 2019 - Jun 2020Melbourne, AustraliaOperational / Digital Led Transformation: Managed the day to day operations (Project Delivery, HR, Resourcing, Finance, Sales), particularly overseeing all sales and project delivery and setting up where necessary required processes and systems to support fast growing company. Projects included business transformation leveraging digital technologies such as cloud, mobile applications, and Artificial Intelligence (AI). -
Project DirectorJeylabs - Work Intelligently. Feb 2018 - Dec 2019Melbourne, AustraliaDigital Led Transformation: Led the delivery of a custom built OSS / BSS application to support the introduction of satellite services for a large Australian Telco. -
Business Consultant / Business AdvisorLimepoint Jun 2017 - Aug 2017Melbourne, AustraliaLed the creation of a Business Plan to commercialise a product to support the growth aspirations of the business leveraging DevOps automation tool. -
Shared Services Transformation Program ManagerJetstar Airways Nov 2015 - Apr 2017Melbourne, AustraliaOperational Led Transformation: Led the creation of a Finance Shared Services organisation supporting multiple Australasian and Asian Jetstar subsidiaries, using a global BPO partner. -
Transformation LeadToll Group Mar 2015 - Oct 2015Melbourne, AustraliaDigital Led Transformation: Led a transition and transformation of a global IT Shared Services organisation, servicing multiple Divisions, leveraging multiple outsource partners -
Business Portfolio ManagerBupa Australia & New Zealand Sep 2014 - Mar 2015Melbourne, AustraliaDigital Led Transformation: Led a portfolio of business and technology projects, including the introduction of a new Insurance products locally and across Asia. Projects included Digital development managing team of UX, UI and developers, and an office build / relocation. -
Business Integration Program ManagerArthur J. Gallagher And Co. Nov 2012 - Jul 2014Sydney, AustraliaBusiness Model / Operational Led Transformation: Led the integration of recently acquired businesses into Australasian Group. Project included integration of HR, Payroll, Finance, Compliance, IT and Business Operations. As part of project, designed and deployed new Group Shared Services organisation, and transitioned IT infrastructure from US back to Australia. -
Business Integration Program ManagerSymbion Health May 2012 - Nov 2012Melbourne, AustraliaOperational Led Transformation: Led the integration of a recently acquired business into the Group, addressing IT and Distribution Operations integration. -
Transformation Program LeadTalent Intelligence Nov 2009 - Sep 2011Melbourne, AustraliaBusiness Model / Operational Led Transformation: Led the development and global deployment of a new services business model and development of global project management, sales and consulting capability to grow the global organisation.
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Transformation Program ManagerAurecon Jul 2008 - Oct 2009Melbourne, AustraliaBusiness Model Led Transformation: Initially, as a Business Consultant, led the design of a new global client facing organisational structure, services business model and the change management / communications strategy for these and a merger. Transitioned into the Transformation Program Lead of the A$30M global business transformation addressing culture, client facing organisational structure / business model, IT systems including enterprise ERP, process reengineering, and re-branding as a result of a merger. -
Business Consultant / Business AdvisorNational Australia Bank Aug 2007 - Jun 2008Melbourne, AustraliaOperational Led Transformation: Led the reengineering of the enterprise recruitment process for executive recruitment - involving setting up a new recruitment panel, development of talent pipelines and setting up a shared services organisation supporting the process. Also led the development and implementation of the Talent Management strategies to integrate Succession Planning and external recruitment, such that there was both an internal and external ‘bench’ for key roles. -
Business Consultant / Business AdvisorWestpac May 2007 - Aug 2007SydneyBusiness Model Led Transformation: Led the development of a new organisation and governance structure to support the improved delivery of their $1billion project portfolio. -
Practice ManagerPlanpower Nov 2006 - Apr 2007Melbourne, AustraliaOperational Led Transformation: Led the business development for, and development of, Organisational Change delivery capability -
Business Consultant / Business AdvisorNsw Health Aug 2006 - Oct 2006Sydney, AustraliaOperational Led Transformation: Led the development of project management capability and the review / improvement for a Project Management Office. -
Business Consultant / Business AdvisorCountry Racing Victoria Nov 2005 - Jul 2006Melbourne, AustraliaBusiness Model Led Transformation: Led the implementation of a Regional Shared Services function to deliver Sales, Marketing and Event Management services across 4 regions supporting 50 country race clubs. Also included development and deployment of service level agreements (SLA’s). Design and implementation of shared services organisational structure and roles and responsibilities to deliver business goals. Significant change management activity to align staff and key stakeholders. -
Profitability Improvement Consultant / Business AdvisorCountry Racing Victoria Jul 2005 - Oct 2005Melbourne, AustraliaOperational Led Transformation: Led Operational Reviews for a number of Country Race Clubs ($1M-$3M businesses), reviewing financial performance and providing profitability improvement and business growth strategies for the Club CEO's and Boards. -
Business ConsultantState Trustees Dec 2003 - Dec 2004Melbourne, AustraliaOperational Led Transformation: Led the introduction of a continuous improvement process to an organisation. The predominate focus here was on skills transfer to enable the organisation to continue the process improvement approach once I had gone. In a pilot project, reengineered processes to improve turnaround times for customers (eg: initial contact from 20 days plus to 6 days), reduced wasted effort and removed the potential for an A$2M penalty for non delivery of service and staff engagement. The reengineering effort required a change in the structure of the organisation and also the capabilities for service staff. While the project initially had a cost focus, any excess capacity was realigned in other parts of the organisation. -
Business Consultant - Shared ServicesVisy Jun 2003 - Dec 2003Melbourne, AustraliaBusiness Model / Operational Led Transformation: Led the consolidation of multiple Accounts Payables departments into a single Shared Services organisation, changing process, people, structure and technology. While reducing cost was the primary driver, delivered productivity improvements by improving the process increasing processing of invoices from an average of less than 100 to an average of 225 per month per AP clerk every month. In implementing the change, a focus on customer service was introduced requiring a change in capabilities for accounts payable staff. At the same time a new document imaging system was implemented to improve work load management. -
Talent DirectorHewlett-Packard Professional Services Sep 1999 - Aug 2002Melbourne, AustraliaResponsible for execution of innovative talent management strategies for attracting, developing and retaining 350+ permanent consultants and managers leading to improvement in business performance. Examples:- hired and integrated 120 graduates into a professional services environment, having them billable in less than 30 days- developed a capability pipeline of candidates allowing organisation to hire 100 people over a year while reducing time to hire to a month- implemented retention strategies which resulted in a loss of only 4 graduates in 3 years -
General ManagerHewlett Packard Jun 1983 - Jul 2002Responsible for multiple Professional Services lines of business - delivering top line and bottom line results for a A$12M consulting business line across Brisbane, Sydney and Melbourne. -
EmployeeHp 1983 - 2002 -
General ManagerHp Consulting 1992 - 2002Successfully delivered top line and bottom line results for an A$12M business line across Sydney, Melbourne, Canberra and Brisbane with overall management responsibility 120 staff;Led the development of new business functions as the consulting business grew from a $1M business to a $30M business - resource management, recruitment, project office, finance and operations, talent management.Led a number of international operational reviews (eg: China, Taiwan, Korea) focused at improving professional services operations in each country.
Rod Makin Skills
Rod Makin Education Details
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Computer Science
Frequently Asked Questions about Rod Makin
What company does Rod Makin work for?
Rod Makin works for Transcend Services
What is Rod Makin's role at the current company?
Rod Makin's current role is Business Advisor and Co Director and Agent of Change for Small Business Owners.
What is Rod Makin's email address?
Rod Makin's email address is ro****@****tar.com
What schools did Rod Makin attend?
Rod Makin attended Haileybury, Monash University.
What skills is Rod Makin known for?
Rod Makin has skills like Business Process Improvement, Change Management, Strategy, Program Management, Stakeholder Management, Business Transformation, Outsourcing, Consulting, Management Consulting, Management, Business Process, Talent Management.
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