Anu Venugopal (Icf-Acc) Email and Phone Number

Driving an efficient Annual Business Planning cycle with IT CFO ‐ 20% reduction in cycle times, increased transparencyBuilt and operationalised a matrix insights team ‐ sharing actionable insights to the CIO to drive decisions on workforce, cost, vendorCo‐ sponsor for Environmental Sustainability ‐ Delivered Miyawaki forest, Chennai lake restoration, Carbon footprint awareness programs and employee initiatives contributing to AZ's ESG goals

Chief of Staff supporting VP of Operations IT (Manufacturing). defining strategic objectives and outcomes, driving an effective portfolio process, communications, performance monitoring and reportingManaged Operations (Manufacturing) IT portfolio ($90m) for Global manufacturing with > 7% variance.Core team member that led Factory of Future from concept to defining strategy, governance, funding and road map; program has delivered 13 PoC'sInterim Director for Support Services ‐ Delivered IT services meeting 99.5% SLA with no service degradation

Delivered CIO strategic vision “half the cost and twice the value" insourcing 128 service lines, 1500 FTE's in 3 yearsDefined Project Management strategy and implementation in India, Mexico; driving cost reduction and 90% utilisationThought leader and part of site leadership influencing the set up, policies and culture of Global Technology CentreDeveloped and implemented Risk Management framework for the Chennai site reporting to the Board of DirectorsInclusion & Strategy ‐ Directed strategy for the organization, experiential learning workshops on Unconscious Bias, Empowerment and Autonomy, Leadership and Disability in Workplace; chaired POSH committee for 5 year ‐ delivered board commitments, recognised as Great Place to Work for Women for 2 consecutive years.

Project managed setting up of the new delivery centre in Pune‐ 200 roles transitioned from UK to PuneStrategic and operational ownership of IT services and infrastructure. Lead a strong delivery team of over 100 staff across multiple lines of services (Service Operations – Service Desk, Technical Support, Change & Problem Management)Integrating various services under a single delivery model driving efficiencies and reduction in cost of Infrastructure servicesDelivered Capita Command and Control Center in Pune for managing network and service operations

Built transparency in IT operations through productivity & performance tracking against business goals. Introduced business relationships forums with IT stakeholders across businessRe‐structured software development organization ‐ aligning to business and created layered structure building accountability; delivered business applications providing efficiencies/automation to businessSuccessfully transitioned over 1000 roles to India contact centre by establishing project management practice and streamlined delivery of IT Projects

Successfully led team of transition and implementation managers in delivering complex transitions in finance domain, involving tripartite agreements and contract/staff transfersInvolved in scoping, scheduling, planning, tracking and risk management of projects during entire transition and transformation life cycleActively supported new bids and business developmentProject managed delivery of new Capita facility in Pune and Bangalore

Team leader and part of core team for onsite training & live operations to migrate Professional Risk Claim Process, UK