Michele Smits Email & Phone Number

Manage online presence of personal brand, “Coach Michele” helping people balance life, wellness and beauty, through holistic livingManage an online store of natural, handmade, beauty brand, Lemongrass SpaCoach virtual team in direct sales to have an online presence and lead sources, as well as traditionalPlan social media, prepare graphics and livesOnline presence mainly on Facebook and YouTube

Promote services as an online contract teacher teaching English as a second language to children and adults worldwide Manage a database of students, through rapport based teaching.

(Transfer Of Ownership & Management)

Conducted all responsibilities of the sales manager summarized below under “Sales Manager”Added a property of 134 New York State licensed apartments for assisted living, memory care and enhanced.Added oversight of an additional sales representative.Launch social media presence on Facebook-Managed LIVES, posts and overall social media planLead company and staff through a merger.

Member of the Executive Leadership Team.Responsible for annual strategic sales and marketing plan, including coordination of mediaWorked with marketing team copy writing and creative team to create effective print ads and direct mail pieces.Responsible for selling an inventory of 424 apartments, spanning two properties, including senior housing for 55+ townhomes, independent living and New York State licensed assisted living, memory care and enhanced.Restructured sales department process and logistics.Successfully re-branded “The Village”.Built rapport through community outreach. Worked collaboratively with all operations departments.Produced and ran 4 special prospect events per year.Lead team of 2 sales representatives and one administrative assistant.Created proforma for sales and marketing to open brand new location Managed budgetWorked independently and remotely routinelyPublic speaking at various events.Change agent leading staff professionally and calmly through a reorganization.Met occupancy requirements utilizing rapport building and a consultative approach

University Of Rochester

Successfully coached team of up to 10 coordinators on customer satisfaction and building rapport.Attended Studer Group Leadership Program.Educated doctors and nurses on organ donation.Managed a territory of 16 hospitals.Established and refined the donation process for 38 hospitals. Public speaking to large audiences of physicians and nurses.Office work completed remotely routinely.Coordination of professional events, including educational events for CEU credits.

Monroe County, New York, United States

Hired, trained, retained and terminated as needed sales team.Managed, trained and motivated Sales and Marketing Team.Successfully launched new health plan to Monroe County through affective educational and awareness presentations to professional referral sources as well as reaching the general public through grass routes efforts such as health fairs. Responsible for marketing which increased member base from 0-249 members in 60 day, 500 in 90 days.Built Rapport, solidifying professional contacts which resulted in 84 leads in 5 days from ONE referral source.Conducted weekly sales meetings with sales team and individuals.Coordinated all major marketing efforts with advertising department such as billboard, print and radio.