Review, determine eligibility, and administer vouchers of incoming and existing clientele, including ensuring waitlist draws are being done accurately and within department standardsOversee and conduct voucher briefingsPresent information to incoming tenants through printed material and spoken presentationCreate, review, and approve Requests for Tenancy Approvals (RFTA) and executes Housing Assistant Payments (HAP) contracts, leases, and addendaReview and… Show more Review, determine eligibility, and administer vouchers of incoming and existing clientele, including ensuring waitlist draws are being done accurately and within department standardsOversee and conduct voucher briefingsPresent information to incoming tenants through printed material and spoken presentationCreate, review, and approve Requests for Tenancy Approvals (RFTA) and executes Housing Assistant Payments (HAP) contracts, leases, and addendaReview and complete annual and interim recertification while assuring calculations, documents, and data entry are timely complete and accurate as required by VHA and HUD guidelinesEnforce program regulations and VHA policies using established proceduresRespond independently and courteously to complex requests and issues from VHA employees, tenants, landlords and other business contactsCommunicate process and policies to tenants, landlords, and other housing authoritiesMonitor and ensure target utilization for properties and produces reports for management and HUD as requestedCoordinate eligibility and occupancy functions with tax credit compliance staff Show less

Use software to generate inspections and track in excel to communicate with landlords Manage housing inspector’s schedules in excel including follow-up and recordingProvide one-on-one training for all new hire Voucher Specialist 1’s Investigate and document fraud claims

Calculate rental assistance and eligibility using income and asset verificationInitiate procedures to either grant, modify, deny, or terminate government assistanceCommunicate the requirements and expectations of the VHA program to my clients Coordinate, arrange and conduct ongoing meetings for the Veterans and Family Unification Program clientsManage the eligibility process and monitor/manage case files for the program participants as required by VHA and HUD… Show more Calculate rental assistance and eligibility using income and asset verificationInitiate procedures to either grant, modify, deny, or terminate government assistanceCommunicate the requirements and expectations of the VHA program to my clients Coordinate, arrange and conduct ongoing meetings for the Veterans and Family Unification Program clientsManage the eligibility process and monitor/manage case files for the program participants as required by VHA and HUD guidelines Resolve issues between landlords and tenants related to contracts, (HQS) Housing Quality Standards or payments while ensuring the applicant’s or clients legal rights Show less

Supported and worked with Senior Citizens, Veterans, Low Income Families, Developmentally Disabled and the Homeless Responsible for tenant’s income verification, leases, forms and (HAP) Housing Assistance Payments contracts as per eligibility staffProcessed landlord requests for rent increasesWorked with both the landlords and tenants to resolve any conflictsVerify housing assistance with partnering agencies such as DSHS, Unemployment, Social Security, Child… Show more Supported and worked with Senior Citizens, Veterans, Low Income Families, Developmentally Disabled and the Homeless Responsible for tenant’s income verification, leases, forms and (HAP) Housing Assistance Payments contracts as per eligibility staffProcessed landlord requests for rent increasesWorked with both the landlords and tenants to resolve any conflictsVerify housing assistance with partnering agencies such as DSHS, Unemployment, Social Security, Child Support Enforcement and others Show less