With over 19 years of work experience, I am a director of engineering at GhostBed, a leading online mattress retailer. I lead a team of engineers and developers who create and maintain the website, mobile app, and e-commerce platform for the company. I also founded Graf Technology, LLC, a fully-managed digital marketing agency that helps clients grow their online presence and reach. Additionally, I launched Zapmarks, a lightning-fast, cross-platform bookmarking tool that syncs across devices and browsers. I have skills in help desk support, troubleshooting, and team building, as well as expertise in digital marketing. I am passionate about creating innovative and user-friendly solutions that enhance customer experience and satisfaction. I value collaboration, creativity, and continuous learning, and I strive to contribute to the success and growth of the organizations I work with.