Jenah Coble Email & Phone Number

Woodbridge, Virginia, United States

-Established relationships with customers to create returning clientele by 80%-Recognized by management for excellent up-selling techniques, in turn increasing sales and achieving upper percentile in PPA scores-Managed orders and financial transactions using the MICROS point of sale system to ensure 100% efficiency-Achieved 82% of new customer ‘inner circle’ loyalty reward programs-Collaborated with a 25-member server team to achieve and exceed the company’s sales target by demonstrating strong menu knowledge, excellent customer service, and effective communication skills

Woodbridge, Virginia, United States

-Coached and trained new employees to fulfill customer needs based on company standards-Increased stores’ targeted sales on a system called ‘Z-Scores’ scoring between 90-100 per shift, causing recognition by customers for exceptional customer service-Ensured every customer was 100% satisfied with their dining experience and food to provide eminent customer service