Coby Huff, Pmp Email & Phone Number

Mechanicsburg, Pa, Us

Blue Bell, Pennsylvania, United States

• Manage implementation of a multitude of voice and data service offerings • Oversee large scale UCaaS rollouts• Create and maintain project plans for client rollouts• Track project timelines and milestones• Track project jeopardies and conduct risk management• Conduct client kickoff calls and status meetings with vendor Project Managers and client POCs• Utilize PMIS to execute projects successfully • Oversee Telecom Expense Management for wireless and wireline services• Conduct telecom infrastructure analysis to fit clients voice & data needs• Conduct order placement for telecom services• Identify cost savings opportunities for client telecom spend

• Project manage multiple large clients to ensure timely service delivery• Work with and maintain carrier relationships to meet client needs• Oversee telecom order management & installation of carrier services• Serve as main point of contact and escalation point for client CIO’s & IT teams• Create SOW’s and implementation plans that list roles and responsibilities for all parties involved• Create project timelines to keep all parties on task and aware of critical dates• Conduct audits of existing services and create a plan to optimize services at minimal spend• Garner new project opportunities with existing client base• Assist in telecom contract negotiations to lower client spend• Create trackers to maintain project timelines and all relevant order information• Conduct client kickoff calls and attend quarterly meetings to review project status

• Diagnosed and repaired various customer platforms• Troubleshoot Pots, T1, PRI, VoIP/Hosted PBX, DSL, VPN, MPLS• Initial POC for customers with service related issues• Daily interaction with LEC to coordinate repairs• Fielded customer inquiries regarding current and future solutions• Interacted in a team environment to ensure customer satisfaction• Analyzed existing customer data to optimize current and future solutions• Provided pricing and generate proposals under strict deadlines• Worked with other carriers to acquire pricing and CSR’s