Coby Moore Email & Phone Number

• Responsible for the IT infrastructure at the Missouri and Kansas Boehringer locations. • Supported a user community of approximately 1500, including internal users at the main campus, eight remote locations, and the outside sales force.• Maintained annual multi-million dollar operational budget.• Lead a team consisting of both internal employees and external contractors. • Continued to act as 2nd/3rd level support for helpdesk ticket escalations. Key Projects:• IT Infrastructure lead for major acquisition. Responsible for migrating the entire infrastructure, including PCs, printers, servers, wireless APs, switches, and routers, to the Boehringer network.• IT lead for various construction projects; including a new Administration building and a new product and distribution warehouse.• Rollout coordinator for the conversion from Windows XP to Windows 7. Upgraded over 1000 clients in a three month period using existing hardware.• Yearly PC hardware refresh. Maintained inventory and replacement cycle for all PCs.

• Responsible for the day to day operations of Windows server systems. • Maintained daily backups of data, including the management of on and offsite storage media.• Daily support of Microsoft Networking systems, VMware, DNS, DHCP, NTFS and share permissions.• Maintained and created new user/computer accounts, distribution and security groups, group policies, and other Active Directory objects.• Utilized system monitoring technologies such as HP System Insight Manager, HP Openview, and Solarwinds.• 2nd level support for helpdesk ticket escalations and BlackBerry support.Key Projects: • Assisted in Windows 95 to XP and NT 4 domain to 2000 AD conversion. • Migration from Exchange 5.5 to 2003. Built new Exchange servers and migrated user mailboxes into the new environment. • Built out multiple Citrix farms supporting GxP applications. • Implemented and supported EMC CX3-40 storage frame. Utilized both fiber channel and iSCSI to provide storage to various servers systems. • Implemented and supported VMware virtual server environment. Expanded ESX server farm to a total of eight host servers supporting approximately 150 virtual machines.

Bachelor Of Science (B.S.), Computer Science

General Studies