Coco Garza Email & Phone Number

Austin, Texas Area

Austin, Texas Area

•Strategize events, new launches & top sellers in order to achieve sales, metrics & monthly targets•Provide the highest level of exceptional customer service while building and maintaining positive customer relationships and loyalty through personal interaction and outreach•Assist with daily, weekly & monthly reporting ensuring substantial knowledge of personal & company status•Partner with team in maintenance of inventory on and off the sales floor

Dallas/Fort Worth Area

• Support Sales Manager with staff development, merchandise presentation & customer issues • Build a strong cohesive sales and customer service driven team & address development opportunities• Lead the selling process & operations with a focus on building loyal customer relationships • Drives the use of technology and other tools for customer contact and retention • Partner with Sales Manager to ensure all goals are metrics are current & effectively addressed • Exemplify impressive merchandising of sales floor to ensure products are visible and direct• Audit all new invoices & stockroom to ensure all organization & compliance standards are maintained • Complete inventory, process holds and will calls & repairs maintain perfect audit compliance • Communicates with merchants and vendors for spring/fall business planning & focus days• Manages scheduling with sensitivity to promotional calendar and business needs

Dallas/Fort Worth Area

•Gather assortment worksheets & contracts from vendors to ensure accurate Open-To-Buy for Buyer •Process $40,000.0 worth of orders per year from 50+ vendors all over the country for online and brick and mortar stores •Maintain contact with vendors to ensure orders are meeting contract deadlines & specifications in regard to material & FTC regulations •Schedule and attend vendor meetings to select shoes with branded vendors as well as design shoes for Neiman Marcus private label to be bought for all seasons •Prepare presentations for the creative team to editorialize in e-mails as well as LastCall.Com •Train new coming Coordinators and Assistant Buyers with operations, systems, processes and policy •Receive, track inventory & shipping samples between buying office, Pinnacle & vendors for finalized offers, marketing display & photography •Supported buying office for a few months during the transition between buyers

Austin, Texas Area

•Audit of cash, daily store reports, operating store phone, managing customer service desk, ensuring complete customer satisfaction remains consistently superior to all •Crossed trained in various areas of sales support & contributed to Personal Stylist when needed •Interacted closely with Department Managers as well as members of Senior Executives to address any customer or store situations with tremendous skill and in a timely manner •Work closely with Shipping and Receiving Dept. to audit merchandise processed through the store

Yoga Teacher Certification, Yoga Teacher Training/Yoga Therapy

Yoga/ Meditation

Diploma, General Studies