Coco Shao Email & Phone Number

Sanya, Hainan, China

• Managing hotel partners of Guilin, Jingdezhen, Wuyuan area. In charge of increasing hotel’s room nights and selecting hotels for website’s sales campaigns.• Organising hotels’ online and onsite trainings. Maintaining partner’s relationship.

Sri Lanka

In charge of Chinese market of both hotelsHandling various market segments of the city hotel & golf resort: Corporate, MICE, Group & GSOs etc.Participating in sales mission.Leading additional project: Business development of new co-working space：Co-nnect: Proactively practicing new sales strategies & improvements.Assisting with Marketing team for translation and hosting media groups.

Sanya, Hainan, China

Global winner of 2018 Marriott Voyage Hotel Simulator Competition, gained multi-day learning experience at Marriott Headquarter in Bethesda, including: test kitchen experience with senior leaders, HQ tour, shadowing opportunities at HQ + DC hotels.Working and acquiring on-job trainings as Management Trainee position which is mainly focus on Sales & Marketing department.Multi-department rotation training: Leisure sales, MICE sales, Reservations, Public Relations, Revenue, Banquet… Show more Global winner of 2018 Marriott Voyage Hotel Simulator Competition, gained multi-day learning experience at Marriott Headquarter in Bethesda, including: test kitchen experience with senior leaders, HQ tour, shadowing opportunities at HQ + DC hotels.Working and acquiring on-job trainings as Management Trainee position which is mainly focus on Sales & Marketing department.Multi-department rotation training: Leisure sales, MICE sales, Reservations, Public Relations, Revenue, Banquet etc. Show less

Greater Chicago Area

Called and contacted 40+ potential student per week for college enrollment. Followed up with 30+ students leads in CRM and Banner system daily. Collected data and information for several weekly pipeline reports to enrollment team and managers at agent companies.Support enrollment team with specific reporting needs, administrative support, and recruitment focus on the Chinese area market.

Shanghai City, China

Called 100+ potential clients for sales opportunities, specifically food & beverage promotions. Conducted bi-weekly visits to 20+ companies to provide brochures and gifts to enhance loyalty and investment for Ritz Carlton.Provided daily support to revenue management team in preparing reports for management.

Dubai, United Arab Emirates

Contributed to all the F&B outlets operations and go well trained completely. Specialized in multiple positions: Hostess, Section holder and Food runner.Developed professional skills of Fine-dining, Bar, Breakfast buffet, Events and Banquets diversity operation styles.

Bachelor'S Degree, Hospitality Management Asset Management, Gpa 3.88/4

Activities and Societies: International club Team role: CFO of Capstone project (Building hotel in Chicago)

Associate’S Degree, Hospitality Administration/Management

Activities and Societies: Got talent show. French club. Spanish Club.

Cours De Civilisation Francaise De La Sorbonne, French, B1 Level

Activities and Societies: Conference