Coco Smiley Email & Phone Number

Irving, Texas, United States

Vendor Coordinator is responsible for the day to day review, approval, and documentation of repo assignments. They are the last line of defense to ensure all state and federal regulations are followed before assigning an account for repossession. This position reports directly to the manager servicing- vendor support. This role requires independent judgement and decisioning of accounts in compliance with state and federal repossession laws. Knowledge of all areas in collections and loss mitt s generally expected.Job Duties:Reviews pre repossession accounts to ensure all legal requirements and Exeter policies are adhered to prior to repossession activities.Review reinstated accounts to ensure all documents have been submitted, signed by the customer, and account status is correct.Monitor repossession exception reporting identifying possible issues and recommending solutions at an account level detail.Other duties as assigned.

Irving, Texas, United States

Under direct supervision of the Servicing Manager, the Servicing Support Clerk will assist with performing general functions in addition to completing administrative and clerical procedures. Responsibilities will include but not limited to handling inbound and outbound calls, data entry, facilitation of electronic and manual correspondence and faxes. This position may work with dealerships, external, and internal customers to obtain and verify information. Other duties may apply as requested by management.Job DutiesRespond to fax and email requests and inquiries within service levels. Receive and respond to fax and email, internal documents, and/or external documents; examine documents for completeness, accuracy and conformity to specified requirements.Process and handle manual documentation and/or correspondence effectively.Perform research, documentation, review and/or reconciliation of various departmental functions.Provide quality, professional customer service to all inbound and outbound calls with internal and external customers and document activity accurately.Collaborate and assist other departments across the organization, as needed. Cross-train in all areas of team.Sort and distribute departmental mail and interoffice correspondence in a timely manner.Identify and report any issues to management promptly.Maintain thorough knowledge and understanding of Exeter's policies and procedures, as well as, state and federal laws.Other duties as assigned.

Irving, Texas, United States

Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks. Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift. Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance. Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns. Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. Follws Starbucks operational policies and procedures, including those for cashhandling and safety and security, to ensure the safety of all partners duringeach shift. Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.