Coco Yeung's Location
Hong Kong SAR, Hong Kong
About Coco Yeung
Coco Yeung is a Guest Services Supervisor at Nap Lounge.
Coco Yeung's Current Company Details
Guest Services Supervisor at Nap Lounge
Coco Yeung Work Experience Details
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Guest Services SupervisorNap Lounge (Zleep Limited) Mar 2016 - Dec 2016Hong Kong- In-charge of the Lounge, to handle all daily operations- Handling guests check in and out, assist all of their inquiries and handle complaints- Maintain a close relationship with guests and develop branch business- Monitor the assigned contractor for carrying out their duties- Generate and organise each business report for the weekly meeting.- Assist in manage S&M duties, research database of target customers, manage media platform of any promotion. Assist in the media… Show more - In-charge of the Lounge, to handle all daily operations- Handling guests check in and out, assist all of their inquiries and handle complaints- Maintain a close relationship with guests and develop branch business- Monitor the assigned contractor for carrying out their duties- Generate and organise each business report for the weekly meeting.- Assist in manage S&M duties, research database of target customers, manage media platform of any promotion. Assist in the media interview and follow up accordingly. Show less
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Guest Service Officer (Club Intercontinental)Intercontinental Hotels Group (Ihg®) Aug 2014 - Feb 2016Hong Kong -
Front Desk OfficerThe Royal Garden Mar 2013 - Jun 2014Hong Kong -
Guest Service AgentMandarin Oriental Hotel Group - The Excelsior Hong Kong Sep 2012 - Nov 2012Hong Kong
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Guest Service Agent (Executive Lounge) - TraineeMarriott Hotels - Hong Kong Skycity Marriott Hotel Dec 2010 - Mar 2011Hong Kong
Coco Yeung Skills
Customer Service
Hospitality
Customer Relations
Opera
Micros
Guest Booking
Reservations
Service Delivery
Food And Beverage
Front Office
Rooms Division
Concierge Services
Hosting Services
Hosted Services
Website Promotion
Social Promotion
Frequently Asked Questions about Coco Yeung
What is Coco Yeung's role at the current company?
Coco Yeung's current role is Guest Services Supervisor at Nap Lounge.
What skills is Coco Yeung known for?
Coco Yeung has skills like Customer Service, Hospitality, Customer Relations, Opera, Micros, Guest Booking, Reservations, Service Delivery, Food And Beverage, Front Office, Rooms Division, Concierge Services.
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Coco Yeung
Hong Kong -
Coco Yeung
Hong Kong -
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Coco Yeung
Hong Kong1hotmail.com
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