Coco Yeung

Coco Yeung Email and Phone Number

Guest Services Supervisor at Nap Lounge
Coco Yeung's Location
Hong Kong SAR, Hong Kong
About Coco Yeung

Coco Yeung is a Guest Services Supervisor at Nap Lounge.

Coco Yeung's Current Company Details

Guest Services Supervisor at Nap Lounge
Coco Yeung Work Experience Details
  • Nap Lounge (Zleep Limited)
    Guest Services Supervisor
    Nap Lounge (Zleep Limited) Mar 2016 - Dec 2016
    Hong Kong
    - In-charge of the Lounge, to handle all daily operations- Handling guests check in and out, assist all of their inquiries and handle complaints- Maintain a close relationship with guests and develop branch business- Monitor the assigned contractor for carrying out their duties- Generate and organise each business report for the weekly meeting.- Assist in manage S&M duties, research database of target customers, manage media platform of any promotion. Assist in the media… Show more - In-charge of the Lounge, to handle all daily operations- Handling guests check in and out, assist all of their inquiries and handle complaints- Maintain a close relationship with guests and develop branch business- Monitor the assigned contractor for carrying out their duties- Generate and organise each business report for the weekly meeting.- Assist in manage S&M duties, research database of target customers, manage media platform of any promotion. Assist in the media interview and follow up accordingly. Show less
  • Intercontinental Hotels Group (Ihg®)
    Guest Service Officer (Club Intercontinental)
    Intercontinental Hotels Group (Ihg®) Aug 2014 - Feb 2016
    Hong Kong
  • The Royal Garden
    Front Desk Officer
    The Royal Garden Mar 2013 - Jun 2014
    Hong Kong
  • Mandarin Oriental Hotel Group - The Excelsior Hong Kong
    Guest Service Agent
    Mandarin Oriental Hotel Group - The Excelsior Hong Kong Sep 2012 - Nov 2012
    Hong Kong
  • Marriott Hotels - Hong Kong Skycity Marriott Hotel
    Guest Service Agent (Executive Lounge) - Trainee
    Marriott Hotels - Hong Kong Skycity Marriott Hotel Dec 2010 - Mar 2011
    Hong Kong

Coco Yeung Skills

Customer Service Hospitality Customer Relations Opera Micros Guest Booking Reservations Service Delivery Food And Beverage Front Office Rooms Division Concierge Services Hosting Services Hosted Services Website Promotion Social Promotion

Frequently Asked Questions about Coco Yeung

What is Coco Yeung's role at the current company?

Coco Yeung's current role is Guest Services Supervisor at Nap Lounge.

What skills is Coco Yeung known for?

Coco Yeung has skills like Customer Service, Hospitality, Customer Relations, Opera, Micros, Guest Booking, Reservations, Service Delivery, Food And Beverage, Front Office, Rooms Division, Concierge Services.

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