Yuanyu Xia Email & Phone Number

Winnipeg, Mb, Ca

Winnipeg, Manitoba, Canada

• Deliver exceptional customer service by addressing inquiries, providing product information, and ensuring a positive shopping experience• Manage customer relations by handling online orders and collaborate with customers through phone and email to ensure seamless exchange of product information• Organize inventory and ensure the store's visual merchandising is appealing

Jilin, Jilin, China

• Gained insight into customers' needs and provided them with personalized health and skin care recommendations• Maintained relationship with customers and improved customer satisfaction to increase repeat business• Gathered customer feedback and addressed customer concerns

Dalian, Liaoning, China

• Taught English for 15 elementary school students in each class• Improved targeted English skills for one-on-one learners• Designed lessons for students and led children's activities

Dalian, Liaoning, China

• Enhanced the dining experience for 800 guests and handled customer complaints• Delegated jobs and trained employees in service knowledge and skills• Studied and worked in each department of the hotel for half a year

Dalian, Liaoning, China

• Taught oral English lessons for small groups of 1-4 people • Built students' confidence in speaking English

Laie, Hawaii

• Assist 20 students to understand and solve finance problems• Help 12 students to deal with guest ledgers and find out room nights and room rates

Laie, Hawaii

• Increased sales at the largest store at Hawaii’s #1 paid attraction by recommending best fit choices to hundreds of international customers• Appointed cashier registers and reduced queues by collecting payments rapidly

Kahuku, Hawaii

• Ensured accuracy by organizing online records of monthly revenue totally over $2,000,000 at this famous North Shore Oahu resort• Arranged guest rooms for more sales and collected payments from guests’ credit cards

Laie, Hawaii

• Coordinated with five coworkers to organize 40 offices and conference rooms on the executive floor at a multicultural university

Laie, Hawaii

• Cooperated with two co-workers to serve 50 customers and reduce the waiting line

Laie, Hawaii

• Supported to have a precise operation through tracking the number of inventories• Calculated cash deposits at the shift close to ensure that amounts were correct