Evan Codamon Email & Phone Number

Buffalo Grove, Illinois, United States

Buffalo Grove, Illinois, United States

Greater Chicago Area

• Lead on southwest Chicagoland; team of six HVAC and generator technicians.• Efficiently use NetSuite, Outlook, and NextService to schedule preventative maintenance visits.• Dispatch technicians for emergency service calls within 4-hour response time based on SLA, tech location, and tech specialty.• Act upon critical failures with mindfulness of wider implications.• Promptly handle service requests from customers via phone, email, and 3P portals.• Conduct weekly service paperwork reconciliation.• Perform weekly audit and approval of technician timesheets.• Act as liaison between coordinator team, techs, and operations specialists & engineers for timesaving QoL requests.• Corrigo and TrakRef 3P interface specialist.• Lead on invoicing project in Q2 2020; caught up on 120+ days of frozen invoices and documented pain points. Reported to NetSuite contractor on QoL issues.• Personally invoiced 1.5M+ in 2020. • Lead on Q4 2020 audit of in progress and incomplete cases due to COVID-19 access issues.• Assisted in Q2-Q4 training of four service coordinator new hires.

Schaumburg, Il

• Increased expected student enrollments and starts per 6-week cycle• Integral role in team realignment working only ‘Commitment Grant’ students• Maintain expectation of 75 outbound dials and 2.25 hours of talk-time per day• Compile and send team ‘End of Day’ reports• Train and develop new hire National Admissions Advisors• Point of contact for ‘Commitment Grant’ financial aid administrative best practices

Schaumburg, Il

◦ Responsible for developing and managing a student population◦ Assist prospective students in compliance with applicable federal and state regulations◦ Conduct phone interviews to build rapport and assess students’ needs and interests◦ Make personalized degree program recommendations and present appropriate key features◦ Collaborate with other departments to deliver the highest level of customer service

Wildwood, Il

Cincinnati, Oh

◦ Built a book of business via the Total Quality Logistics (TQL) sales cycle◦ Multitasked between inbound and outbound calls, emails, IMs, and OTR shipments◦ Made a weekly minimum of 300 outbound prospecting calls◦ Qualified prospects based on key business potential identifiers to build a pipeline◦ Built rapport with key decision makers to gain trust◦ Developed customer-specific solutions in a fast-paced environment◦ Utilized multiple TMS software systems including EDI to deliver the highest quality service◦ Managed upwards of 80 individual domestic or Canadian shipments per week

Kenwood, Oh

◦ Exceeded monthly goals in sales, online orders, and rewards program registrations◦ Completed daily and weekly retail operations◦ Developed innovative merchandising techniques to drive transactions◦ Used aggressive salesmanship to build rapport with new and returning customers◦ Recruited, hired, and trained sales associates◦ Coached associates via individual development plans (IDP) based on KPIs◦ Maximized profit by maintaining loss prevention standards ◦ Individually sold $196,000 during the 2015 fiscal year, ranking 687 out of 6000 nationally

Cincinnati, Oh

Montgomery, Oh

• Responsible for general administrative work• Covered essential regions within Warren County• Dispersed literature and discussed Kubicki’s stump with registered Republicans• Pursued role to better understand voting tendencies of Republican constituents

Cincinnati, Oh

Pleasant Prairie, Wi

Bachelor Of Arts - Ba

Bachelor Of Arts - Ba