Juan David Garcia Email & Phone Number

Estados Unidos

- I have worked for Starcom US on various Projects, including my current role as the Ongoing Project Manager for our client Warner Bros Discovery.

- Working for technical and non-technical clients in the US, involving planning, executing, and closing Software Projects both short and long-term, leading and managing an interdisciplinary team from 2 to 9 people depending on the size of the Project and requirements.- 9/10 Average NPS of my projects, including projects that started as Detractors and end up as Promoters- Planning and executing strategies to improve the measuring and performance of the operations area by automating reports and allowing interdisciplinary interactions between all the areas of the business through Jira, proposing and executing custom fields, automation rules, custom dashboards, and permissions rules.- Proposing and executing general initiatives like QA Automation with Playwright. teaching concepts like DB and API testing, security and performance testing with JMeter for the QA area.

Medellin, Colombia

- Delivered results in IT and Growth projects for clients from 10 countries in 3 languages with a 98% satisfaction rate after 70 projects.- Worked in collaborations with business partners and agencies to provide IT results for Hyundai Technology, The University of Antioquia and instances of the government of Colombia and Medellin with a 100% satisfaction rate.- Managed a team of 3 to 10 people (depending on the project) to deliver results using Agile Methodologies, allowing the team to deliver 100% of the projects on time.- Created automation that represented an average of 39% gain by saving costs for clients.

- Designed 1000+ websites (between WordPress and a custom platform of the company) with 95% of them having no errors after the first QA review, with 100% of websites approved on time.- Improved the process to create websites by automating internal processes, resulting in being the top #1 performer among my team of 14 web designers.- Replicated the automation I set for myself to help my team perform better in general by teaching 5 of them and creating general guides and templates with tools and processes for fast quality execution and testing before sending them to QA.

Medellín, Antioquia

- Built an I+D low-cost solution to automate internal communications processes with technology to save an average of 20 hours a week for the Communications team. - Design and deployment in WordPress of the official new website of the company after collecting the information from the different areas and approval of the IT team and CEO.- Received, designed, and sent an average of 5 communicational pieces for different areas of the company (including writing, designing, and sending) each day without delays to create internal newsletters weekly without delays

Vitória Y Alrededores, Brasil

- Planning, creation, and translation of new content from Portuguese to English to showcase the new unified international identity on time.- Successfully executed the Design and website of the new unified brand for the international merger between 3 companies.

São Paulo Y Alrededores, Brasil

- Design and execution of AIESEC promotion strategies in Brazil- Manage corporate exchange relationships between AIESEC Brazilian offices and offices in the other Latin American countries - Prospecting and segmentation of supply/demand for professional exchanges at the national level - Support for the vice presidents of the 32 Brazilian offices.

Vitória Y Alrededores, Brasil

- Planning and execution of the Marketing and communications plan for 2015- Achieved a 74% increase in registered users on the company's web platform(725 new segmented users) with digital marketing strategies.- 13% increase in the number of followers on social networks- Commercial alliance with brake wholesaler in Brazil

- Helped to accelerate the international AMBA certification by contacting 82 professors from all around the world, allowing the process to save 2 weeks.

- Classified and digitalized more than 500 CVs through Mercurio CMS to nurture the database of the Alumni Center, allowing better connections between offer and demand of job opportunities- Answered phone and emails on a daily basis

Comunicador, Comunicación Corporativa

Stimulus to the best Admission Scores, 2011, Medellín

Bachiller, Estudios Secundarios

- Full scholarship to study any undergraduate degree in any University in my city, by having one of the best ICFES (equivalent to SAT).