Harmanjot Singh Email & Phone Number

Hamilton, Ontario, Canada

Hamilton, Ontario, Canada

1. Efficiently manage online orders for accurate and timely fulfillment.2. Engage with customers both online and in-store, providing assistance and product information.3. Collaborate with various departments to streamline processes and resolve issues.4. Adaptability to thrive in a fast-paced environment and handle changes effectively.5. Utilize technology for tasks such as order tracking, inventory management, and issue resolution.6. Develop strong communication skills through customer interactions and teamwork.

1. Served as a Single Point of Contact (SPOC) between internal and external groups, e ectively managing incidents, service requests, and communication with customers and suppliers.2. Conducted service & process audits and post mortems, providing insightful recommendations for continuous improvement.3. Loaded/assigned customer provisioning orders to technicians based on critical dates, ensuring timely and e cient task execution.4. Managed tickets/orders from initiation to completion/closure, escalating issues to the support manager when necessary.5. Coordinated customer-approved Changes (Change Management) and ensured proper workload queue & prioritization management.6. Actively prioritized and resolved problems with internal/external suppliers and service partners, minimizing outage time.7. Coordinated the isolation of common failures, driving timely re-establishment across cross-functional teams.8. Demonstrated unwavering commitment to business ethics and corporate values.

eBay Online Store Experience:During my tenure at eBay, I had the opportunity to develop and manage my own online store, enabling me to gain valuable insights into the e-commerce industry. As a result, I successfully created a thriving digital storefront and honed my skills in product sourcing, listing optimization, inventory management, and customer service.Key Achievements:1. Established an engaging and visually appealing online store, effectively showcasing products and attracting a wide customer base.2. Implemented strategic pricing strategies, resulting in increased sales and improved profit margins.3. Utilized data analysis tools to identify market trends, customer preferences, and optimize product offerings, leading to enhanced customer satisfaction and repeat business.4. Streamlined the order fulfillment process, ensuring timely shipping and delivery of products to customers worldwide.5. Collaborated with cross-functional teams to improve customer experience, resolving inquiries, and handling any issues promptly and professionally.6. Implemented effective SEO techniques and digital marketing campaigns to drive traffic to the online store, resulting in improved visibility and higher conversion rates.My experience at eBay has equipped me with a comprehensive understanding of the e-commerce landscape, effective online merchandising strategies, and the ability to adapt quickly to industry trends. I am eager to apply these skills and insights to drive success for future ventures in the e-commerce space.

Mississauga, Ontario, Canada

Financial Sales Representative at easyfinancial:As a Financial Sales Representative at easyfinancial, a leading financial services provider, I played a pivotal role in helping individuals gain access to the financial resources they needed to achieve their goals. With a focus on providing exceptional customer service and tailored financial solutions, I successfully built relationships, fostered trust, and made a positive impact on the lives of our clients.Key Achievements:1. Actively engaged with customers to understand their financial needs and goals, providing personalized guidance and recommending suitable financial products and services.2. Consistently met and exceeded sales targets by effectively promoting and cross-selling a range of financial solutions, including personal loans, credit rebuilding products, and insurance options.3. Conducted comprehensive financial assessments, evaluating creditworthiness, income, and expenses, to determine appropriate loan amounts and terms while maintaining responsible lending practices.4. Educated clients about financial literacy and helped them develop better money management habits, empowering them to make informed decisions and improve their financial well-being.5. Collaborated closely with internal teams, including underwriters and credit analysts, to ensure accurate and timely processing of loan applications, resulting in quick approvals and efficient customer service.My experience as a Financial Sales Representative at easyfinancial has allowed me to develop strong interpersonal skills, an in-depth understanding of financial products, and the ability to provide solutions tailored to individual needs. I am passionate about helping individuals overcome financial challenges and achieve financial stability. Looking forward to leveraging my expertise and dedication to drive success and make a positive impact in future endeavors in the financial services industry.

455 Signet Dr, North York, On M9L 1V5

- Review damage report and estimates of repair cost and plan work to be performed- Repair and replace front end components, body components, doors and frame and underbody components- Hammer out dents, buckles and other defects using blocks and hammers- Operate soldering equipment or use plastic filler to fill holes, dents and seams- Remove damaged fenders, panels and grills using wrenches and cutting torch and bolt or weld replacement parts into place- Straighten bent frames using frame and underbody pulling and anchoring equipment- File, grind and sand repaired body surfaces using hand and power tools- Mask and tape auto body surfaces in preparation for painting- Mix paint, blend and match colours- Apply primers and repaint surfaces using brush or spray guns- Repair and replace glass components such as windshields, windows and sunroofs- Repair or replace interior components, such as seat frame assembly, carpets and floorboard insulation- Inspect repaired vehicles and test drive vehicles for proper handling.

Toronto, Ontario, Canada

- Prospect and qualify new sales leads- Meet/Exceed the Sales monthly quotas - Coordinate with other team members and departments to optimize the sales effort- Helped the marketing team in bringing more sales leads through Facebook Ads, paid social ads- Maintained & Develop strong, ongoing relationships with prospects and customers

Toronto, Ontario, Canada

- Handled cash and payments for the customer- Detailed luxury and hyper cars - Lamborghini, Ferrari, Mercedes and Audi- Clean upholstery, rugs and other surfaces, using cleaning agents, applicators and cleaning devises.- Apply revitalizers and preservation agents to vinyl or leather surfaces and treat fabrics with spot- and stain-resistant chemicals to preserve and protect interior components.- Remove factory stickers and protective items from new vehicles and apply dealership decal stickers and logo plates.- Inspects quality of work performed to ensure customer satisfaction.- Communicate with service staff and external customers in a friendly and professional manner.Follow all company safety policies and procedures.- Applied wax to auto body, wiped or buffed surfaces with cloth or a buffing machine Vacuumed interior, cleaned upholstery, rugs and other surfaces, added air freshness Used steam cleaning equipment to remove grease and grime from engine.

Mississauga, Ontario, Canada

- Executed all the Marketing Campaigns effectively - Brought the Cost-per-lead 25% down- Introduced E-mail Marketing into the business which generated new & retained clients every month- Introduced a Funnel strategy for scaling the growth of the leads while maintaining and lowering down the Cost

Toronto, Ontario, Canada

Front-End Developer, Computer Science, Computer Software Engineering

- learned the very basics of HTML and CSS, creating layouts and styles. - combined newly acquired HTML & CSS skills with Javascript.

Advertising

High School