Supporting Dynamics 365 CE

o Architect and developer of a robust canvas app student tracking and class management system. Design included the relational data source, as well as the canvas app screen templates. o Architect and developer of a project membership canvas app that included self-managed participation, integration with Microsoft Teams, and M365 group managemento Architect and developer of a canvas app with a highly stylized interfaceo Developed canvas apps, Power Automate flows, provided technical guidance to citizen developers, and authoring KB articleso Used Azure and Entra as part of troubleshooting efforts

Tech: Power Automate, Power Virtual Agents, SharePoint Online, SharePoint Online Admin Center, PowerShell, JSON, XML, JavaScriptProvided exceptional solutions for complex Power Platform issues faced by internal and external customers. External customers included Fortune 500 companies along with Federal, State, and Local government entities. o Selected to be a member of the capacity planning teamo I was trusted with handling cases that demanded immediate phone interaction and short SLA’so Leveraged Swarm requests which reduced time to solution delivery by collaborating with the teamo Mentored team members on troubleshooting SharePoint Online integration with Power Platform.o Authored technical and instructional documentation for both internal employees and customers.o Responding to critical customer tickets and keeping customers informed throughout the troubleshooting process.

Tech: SPFx, Azure DevOps Pipelines, GitHub, JavaScript, React, PowerShell, JSON, CSOM, Fluent UI, SharePoint Online, SharePoint Online Admin Centero Developing features for a highly customized SharePoint Online application. o Create new SPFx features following UI designs with minimal defects. o Writing PnP PowerShell and CSOM scripts to speed up deployment.

Tech: SharePoint, SharePoint Online, JavaScript, jQuery, SharePoint’s REST Api, CSS, Office UI Fabric, AngularJS, Visual Studio Code, JSON, Power Automateo Created a user profile and organizational structure SPA mirroring M365’s UI/UX using SharePoint’s REST API, Angular JS, and Office UI Fabric JS which greatly enhanced UX and employee searches.o Produced a DoD Certification Management System with SP lists acting as database tables.o Technical writing included white papers focused on Microsoft best practice recommendations for SharePoint On-Prem/SharePoint Online development and administration along with SharePoint Online adoption.o Provided support, mentoring, training, and guidance for citizen developers, customers, leadership, and team members.

Tech: SharePoint, SPFx, React, Typescript, JSON, Azure DevOps, Azure Virtual Machineso Refactored a SharePoint 2010 InfoPath form as part of a migration to SharePoint 2019

Tech: SharePoint, JavaScript, PowerShell, JSON, CSS/CSS3, jQuery, Office UI Fabric, REST, JSOM, SPFx, Typescript, JSLink, C#Multifaceted position responsible for cohesive SharePoint applications and features along with administrator responsibilities supporting WellCare’s mission. Partnered with citizen developers, teams, and departments gaining insight into their processes and challenges. Designed, developed, and enhanced solutions to automate those processes which eased workload demands.o Key team member in a migration from SharePoint 2013 to SharePoint 2019 and prepped for SPO.o Provided team guidance on SP 2019 on prem and SPO features to minimize ramp-up time and increase customer satisfaction.o Identified over 25 potential migration issues and presented option solutions. o Reviewing and restructuring custom code with the goal of enhancing stability and prep for future migrations.o Learned Microsoft Flow essentials as preparation for rewriting SP Designer Workflowso On noticing SP’s performance degradation, I researched the ULS logs and found hard drive space filling up on one server in the farm. My RCA results resulted in technical support guide to mitigate future instances.o Successfully resolved SharePoint issues using PowerShell and Central Admin, along with researching SharePoint ULS logs o Developed approximately 6 reusable features and scripts with these benefits:o Reduced dependency on third-party solutions saving the company $1000’s in licenses and support fees.

Tech: SharePoint, Dynamics CRM, SQL Server, JavaScript, jQuery, PowerShell, Visual Studio, JSON, SSRS, T-SQL, and CSS o Responsible for ensuring SharePoint farm health and 24/7 reliability.o Responsible for ensuring Dynamics CRM system health and 24/7 reliabilityo Achieved first-ever SharePoint hosted, web-based dashboard of element-wide operations compiling data from multiple data sources using SSRS, T-SQL, REST, JavaScript, jQuery, and CSS.o Repurposed portions of a defunct dashboard project saving hours of development timeo Expanded the usefulness of the Microsoft Dynamics CRM through dashboard integration.o Created or modified enumerable SSRS reports, T-SQL stored procedures, and views using the Microsoft Dynamics CRM data source.o Developed conceptual strategies for an SPO environment.o Authored governance documents, proposed deployment and training plans.o Briefed leadership on project statuses in daily updates, bi-weekly meetings, and weekly reports to ensure stakeholders were informed and projects were completed on time and met customers’ needs. o Requirements gathering, leading review meetings, and conducting walk-through meetings.o Provide general SharePoint and Dynamics support, training, and guidance.

Tech: SharePoint, JavaScript, jQuery, PowerShell, Visual Studio, XML, and CSSo Provided technical leadership on projects involving analysis and design of solutions using multiple technologieso Mentored junior developero Held meetings with staff members and departments gaining insight into their processes and challenges. o Improved the sales department’s ability to generate leads with a custom solution that transformed data from SalesForce into a SharePoint hosted dashboardo Reduced the marketing department’s workload in half through a custom SharePoint application

Tech: SharePoint, Dynamics CRM, SQL Server, JavaScript, jQuery, PowerShell, Visual Studio, JSON, SSRS, T-SQL, and CSS o Develop, deploy, and maintain integrated SharePoint solutionso Responsible for ensuring SharePoint farm health and 24/7 reliability.o Responsible for ensuring Dynamics CRM system health and 24/7 reliabilityo Designed and deployed SharePoint master page for JCSE’s non-classified and classified portals o Installation, configuration, administration, and maintenance of SharePoint Portal servers, MS SQL servers, MS CRM servers, and related services o Earned recognition and award for development of a C# application solution integrating Google Earth and personnel tracking system