Having been acquired by SAP, I was an integral part of the merger process sharing both my technical knowledge of Gigya as well as my process knowledge. Moving back to my previous team but this time as a Tier 2 Engineer, I continued my work in a direct client-facing role as a unique hybrid of Engineer meets Tech Support meets Sales Support I advise clients on best practices for their implementations. I consult clients on heavily customized integrations with the Gigya platform, providing Gold Standard service that integrates sales and engineering skills. Many times this includes diving into unfamiliar source code and quickly debugging issues that clients are experiencing.In order to provide internal teams with a better set of resources while at the same time providing even better support for Gigya's clients, I develop and maintain product demo applications across platforms including Android, iOS, JavaScript and PHP. I also create internally-facing documentation as well as advise on client-facing documentation.Tools and tech used:HTML, XML, CSS, PHP, MySQL, NoSQL, Javascript, RESTful APIs, Git, Android Studio, Eclipse, XCode (Objective C), Wordpress, Drupal, SalesForce

Having proven myself as a Client Services Engineer, I was moved into Gigya's Professional Services team.Most of my responsibilities remained the same (I continue to resolve client issues as well as advise on best practices) the difference now being that I am now responsible for some of Gigya's largest clients.I play an integral part in conversations regarding clients' platform architecture and provide nuanced knowledge of the Gigya platform and its capabilities while maintaining great rapport with all of the teams involved. On occasion I behave as the leader in meetings in order to address all points in that meetings agenda clearly, effectively, and efficiently.Tools and tech used:HTML, XML, CSS, PHP, MySQL, NoSQL, Javascript, RESTful APIs, Git, Android Studio, Eclipse, XCode (Objective C), Wordpress, Drupal, SalesForce

At Gigya I had been granted the opportunity to combine my technical skill set with a softer set of skills that I have acquired through my work and personal lives. In a direct client-facing role as a unique hybrid of Engineer meets Tech Support meets Sales Support I advised clients on best practices for their implementations. I would consult clients on heavily customized integrations with the Gigya platform, providing Gold Standard service that integrates sales and engineering skills. Many times this included diving into unfamiliar source code and quickly debugging issues that clients were experiencing.In order to provide internal teams with a better set of resources while at the same time providing even better support for Gigya's clients, I developed and maintained product demo applications across platforms including Android, iOS, JavaScript and PHP. I would also create internally-facing documentation as well as advise on client-facing documentation.Tools and tech used:HTML, XML, CSS, PHP, MySQL, NoSQL, Javascript, RESTful APIs, Git, Android Studio, Eclipse, XCode (Objective C), Wordpress, SalesForce

In an attempt to get AVRS to be the leader in DMV registration services for California, I worked with an incredibly talented team of engineers and accomplished that goal. Using some of the latest in technologies and tools we worked to create the fastest, most stable, and most accessible software that the industry had ever seen. During the transition from an legacy platform to a a new single page platform, I developed and ported the front and back-ends to many new and existing features to be used both by the business as well as customers. I performed code reviews, developed testing scripts in order to protect against platform wide regressions, used a GIT/SVN workflow to maintain a detailed codebase history, and leveraged a powerful ticketing system to keep projects on track.Aside from working on both short and long term projects, I occasionally took ownership of filling communication gaps between the development, operations, and marketing departments ensuring a streamlined and effective approach to new developing new product offerings.Tool and Tech used:HTML, XML, CSS, PHP, MySQL, Javascript, NodeJS, RESTful APIs, AJAX, BackboneJS, LESS, Twitter's Bootstrap, MemCached, Redis, CasperJS, GIT, SVN, Phabricator

Seeing the need for a complete user experience overhaul, my biggest contribution to StopTheHacker was a complete makeover of the User Dashboard. A culmination of pleasing visuals and well thought out workflows I designed, developed, and delivered an experience that continues to attract and retain customers. In an attempt to reach as wide an audience as possible, the new dashboard also included an internationalization layer that provided German translations in its first iteration and laid the foundation for more translations.I also developed several new features (both internal and customer facing) including a tool for monitoring a website's availability and load speed, a new front-end for tracking user accounts'​ financial standing, and a better customer email delivery system using SendGrid's API. Tool and Tech used:HTML, XML, CSS, PHP, MySQL, Javascript, NodeJS, RESTful APIs, AJAX, Highcharts, Bluesnap, SendGrid, Zend Framework, Wordpress, Adobe Photoshop

Acting as the primary web developer I developed small to medium sized websites for small businesses using varying platforms including Wordpress, MVC frameworks and custom built solutions. The two person team which I was half of built an extensive portfolio of web sites (over 100 global clients) and advertising media with clients across the globe branching numerous industries.Tools and tech used:HTML, XML, CSS, PHP, MySQL, Javascript, RESTful APIs, AJAX, E-commerce, Custom created Content Management Systems, Codeigniter, Flash Actionscript 3.0, Wordpress, Adobe Photoshop, Adobe Illustrator

CodeMonkeyG is a persona under wich I perform contractual software development work to the complete satisfaction of all my clients.Tools and tech used:HTML, XML, CSS, PHP, MySQL, NoSQL, Javascript, RESTful APIs, Git, Android Studio, XCode (Objective C), Wordpress, LESS, Twitter Bootstrap, Codeigniter, BackboneJS, Adobe Photoshop