Planning Manager, Contact Management
Current
May 2024 - Present
AeroLeads people directory · profile
Codey Smith Email & Phone Number
Planning Manager, Contact Management
at
T-Mobile
1 work email found
@t-mobile.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Planning Manager, Contact Management
Location
Lynden, Washington, United States
Company size
Who is Codey Smith? Overview
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Quick answer
Codey Smith is listed as Planning Manager, Contact Management at T-Mobile, a with 77533 employees, based in Lynden, Washington, United States. AeroLeads shows a work email signal at t-mobile.com and a matched LinkedIn profile for Codey Smith.
Codey Smith previously worked as Workforce Planning Manager at T-Mobile and Operations Support Manager at T-Mobile. Codey Smith holds Bachelor'S Degree, Computer Science, 4.0 from Colorado Technical University.
Company email context
Email format at T-Mobile
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{first}.{last}@t-mobile.com
86% confidence
AeroLeads found 1 current-domain work email signal for Codey Smith. Compare company email patterns before reaching out.
Profile bio
About Codey Smith
Codey Smith is a Planning Manager, Contact Management at T-Mobile. He possess expertise in android, technical support, blackberry, management, customer service and 24 more skills.
Listed skills include Android, Technical Support, Blackberry, Management, and 25 others.
Current workplace
Codey Smith's current company
Company context helps verify the profile and gives searchers a useful next step.
T-Mobile
9 roles
Codey Smith work experience
A career timeline built from the work history available for this profile.
Workforce Planning Manager
Aug 2023 - May 2024
Operations Support Manager
Aug 2022 - Aug 2023
Manager, Care Business Support
Creates and oversees execution of projects and initiatives at the site or national level by collaborating and communicating with cross-functional teams, stakeholders, and leadership to deliver world-class experiences to both internal and external customers. Responsible for prioritizing and executing deliverables in a fast-paced, deadline-oriented environment as well as delivering key business insights to stakeholders that drive internal strategy.
Feb 2022 - Aug 2022
Manager, Team Of Experts
Responsible for a team of coaches and experts to care for a single customer base in a specific market. Ensures that the customer base meets objectives for profitability, efficiency, and resolution while aligning the customer experience across three teams and shifts. Role model for how to coach, develop, lead, and motivate the team - provides a critical link for the team to the engineering, retail, and other groups also supporting the same group of customers. Performed real-time analysis on business data and set direction for the team, aligned with the site and business goals. Part of site recruitment and project efforts
Mar 2017 - Jul 2022
Coach - Customer Service & Team Of Experts
Motivates and inspires team members to create unmatched customer experiences, exceed performance results and execute company vision. Responsible for building effective working relationships, making sound decisions, successfully making changes, initiating action and influencing a Profit and Loss model. Expertise in sales, retention, collections, customer service, and efficiency to balance cost.
Mar 2015 - Mar 2017
Coach – Technical Care
Dec 2013 - Mar 2015
Senior Representative
Team Lead - Escalated customer care, support and mentorship for team of 15 prioritizing customer satisfaction, efficiency, and one call resolution. Top 1% Company Winners Circle award in 2013.
Nov 2012 - Dec 2013
Technical Care Representative
Tech Care Representative with an advanced focus on PDA & Advanced devices including Android, Apple, Blackberry RIM, and Windows Mobile. Major focus on Customer satisfaction, efficiency, and one call resolution. Top 1% Company Winners Circle award in 2011
Aug 2009 - Nov 2012
Team & coworkers
Colleagues at T-Mobile
Other employees you can reach at tmobile.com. View company contacts for 77533 employees →
RS
Robert Shaffer
Colleague at T-MobileLittle Elm, Texas, United States
View →
MF
Muriel Freeman
Colleague at T-MobileUnited States
View →
KK
Katrin Kandels
Colleague at T-MobileCologne Bonn Region, Germany
View →
TB
Tiara Brooks
Colleague at T-MobileCheraw, South Carolina, United States
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DG
Dylan Griffiths
Colleague at T-MobileRexburg, Idaho, United States
View →
HB
Hannah Bonack
Colleague at T-MobileMilwaukee, Wisconsin, United States
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MA
Marcellous Anderson-Stanifer
Colleague at T-MobileWichita, Kansas Metropolitan Area, United States
View →
AA
Ahmed Abdulkadir
Colleague at T-MobileAmsterdam, North Holland, Netherlands
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MJ
Ma John
Colleague at T-MobileDallas, Texas, United States
View →
AI
Ahmed Imam
Colleague at T-MobileMorocco
View →
Robert Shaffer
Colleague at T-MobileLittle Elm, Texas, United States
View →
MF
Muriel Freeman
Colleague at T-MobileUnited States
View →
KK
Katrin Kandels
Colleague at T-MobileCologne Bonn Region, Germany
View →
TB
Tiara Brooks
Colleague at T-MobileCheraw, South Carolina, United States
View →
DG
Dylan Griffiths
Colleague at T-MobileRexburg, Idaho, United States
View →
HB
Hannah Bonack
Colleague at T-MobileMilwaukee, Wisconsin, United States
View →
MA
Marcellous Anderson-Stanifer
Colleague at T-MobileWichita, Kansas Metropolitan Area, United States
View →
AA
Ahmed Abdulkadir
Colleague at T-MobileAmsterdam, North Holland, Netherlands
View →
MJ
Ma John
Colleague at T-MobileDallas, Texas, United States
View →
AI
Ahmed Imam
Colleague at T-MobileMorocco
View →
2 education records
Codey Smith education
Bachelor'S Degree, Computer Science, 4.0
High School Diploma, Ged
Air Academy Highschool
FAQ
Frequently asked questions about Codey Smith
Quick answers generated from the profile data available on this page.
What company does Codey Smith work for?
Codey Smith works for T-Mobile.
What is Codey Smith's role at T-Mobile?
Codey Smith is listed as Planning Manager, Contact Management at T-Mobile.
What is Codey Smith's email address?
AeroLeads has found 1 work email signal at @t-mobile.com for Codey Smith at T-Mobile.
Where is Codey Smith based?
Codey Smith is based in Lynden, Washington, United States while working with T-Mobile.
What companies has Codey Smith worked for?
Codey Smith has worked for T-Mobile.
Who are Codey Smith's colleagues at T-Mobile?
Codey Smith's colleagues at T-Mobile include Robert Shaffer, Muriel Freeman, Katrin Kandels, Tiara Brooks, and Dylan Griffiths.
How can I contact Codey Smith?
You can use AeroLeads to view verified contact signals for Codey Smith at T-Mobile, including work email, phone, and LinkedIn data when available.
What schools did Codey Smith attend?
Codey Smith holds Bachelor'S Degree, Computer Science, 4.0 from Colorado Technical University.
What skills is Codey Smith known for?
Codey Smith is listed with skills including Android, Technical Support, Blackberry, Management, Customer Service, Telecommunications, Sales, and Leadership.
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