Codie Bonton Email & Phone Number

Lakewood, Washington, United States

Lakewood, Washington

Seattle, Washington

Dispatch appropriate fire and police response to each alarm and call Assist customers on all outbound and inbound calls Managed phone calls and redirected it to the appropriate individual or departmentMonitored various fire alarms within required time frame such as for medical and burglary cases. Ensured that every alarm gets proper handling and.

Broussard, Louisiana

Monitored various systems for the appropriate alarm signals and provided responseAdministered outgoing calls and evaluated the requirement before dispatch.Processed and completed alarm activities as per required handling procedures.Managed phone calls and redirected it to the appropriate individual or departmentMonitored various fire alarms within required.

Lafayette, Louisiana

Elected as Head Trainer within first month of employment and successfully trained all incoming Guest Services AssistantsWorked with management to exceed objectives for revenue and profit by suggesting items to be implemented in the hotel’s Pavilion PantrySet up receipts for Direct Bill and handled weekly Advanced Purchase Payments according to the company.

Jennings, Louisiana

Maximized revenue and cash flow by promoting hotel services and adhering to credit and inventory control processesActed as Manager On Duty for a front desk staff of fiveDirectly engaged with dissatisfied guests to improve guest relations and build loyal clienteleAssumed the responsibility to notice when the guest is not satisfied and used my best judgment.

Houston, Texas

Listened to calls either recorded live or side-by-side while communicating feedback. Encouraged good practices and discouraged bad ones. Identified calls failing to meet predefined standards and identified the problem. Implemented agent training and coaching initiatives.Customer retention working with high risk customers by performing all aspects of.

Lake Charles, Louisiana

Created and added material to hard copy files as needed for recordFound and corrected mail errorsConfirmed appointments as neededGreeted clients and vendors upon arrival and direct them to the appropriate placeAnswered phones when needed and directed calls to correct departmentProcess deposits, withdrawals and other banking transactions for a high volume.