Codie Dickson Email & Phone Number

•Collaborative member of an IDT comprised of RNs, APPs, LCSWs, Behavioral Health APPs, Care Coordinators, Dietitians, Pharmacists, Nephrologists, and Transition of Care Coordinators to manage CKD 4 and 5 patients seeking to manage their health and chronic conditions •Closely managed Care Plans of close to 900 patients •Utilized Motivational Interviewing along with principles of CBT and ABA as coaching techniques •Employed PEARLs training to reduce symptoms of depression and improve quality of life •Triage inbound patient calls and route concerns to appropriate clinical staff member •Established and maintained relationships with patients through regular telephonic communications; including engaging in longitudinal follow up after transitions of care to facilitate timely provider visits and escalate urgent concerns •Participated in patient engagement initiatives to screen for and escalate unmet healthcare needs •Coached patients to help them attain their specific transplant goals such as weight loss •Interacted with patients daily from the launch of this CKCC program •Documented all patient interactions and relevant information in the physician's EMR and Acumen/Epic

• Voice and main point of contact for 150+ members in our community• Provided educational events both within our community and company-wide• Created a charter in two months to facilitate the creation and expansion of company culture and values• Managed DEIB projects along with a team of 11 advisors• Identified and developed specific methods to track community progress and engagement to understand impact• Communicated with key members, stakeholders, and DEIB leads• Actively recruited members to our community• Used digital technologies and tools like Slack, Mote, Zoom, and Google Drive to work effectively and inclusively with other members of the company daily

• Guide clients through their wellness journey with empathy and compassion• Meet with clients weekly to create a personalized action plan that is based on their individual goals, preferences, and lifestyles• Practice using a variety of coaching techniques and asking thought-provoking, open-ended questions• High client retention rate

Tigard, Oregon

• Oversaw team of 25 Personal Trainers• Managed team of 15 Fitness Attendants• Responsible for all business transactions between Personal Trainers and their clients• Researched and recommended all fitness equipment prior to purchase

• Facilitated and expanded a variety of gymnastics programs throughout the country• Provided a safe and trusting environment for coaches and athletes• Trained high-level athletes to perform high-quality skills• Created and executed lesson plans for every practice• Provided private classes for athletes wanting extra help with a certain skill set• Traveled all over the country for competitions