Executed record filing system to improve document organization and management. Coordinated bookkeeping activities in QuickBooks. Scheduled office meetings and client appointments for staff teams. Handled client correspondence and tracked records to foster office efficiency. Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data. Generated reports and typed letters in Word and prepared Excel spreadsheets. Generated and turned in insurance reports/made contents listings for insurance agencies. Weekly payroll.

Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste. Maintained sound financial footing by overseeing department profit, loss and budgeting. Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction. Delivered in-depth training to workers and customer-facing roles to promote strong team performance. Identified team weak points and implemented corrective actions to resolve concerns. Developed unique events and special promotions to drive sales. Motivated staff to perform at peak efficiency and quality.

Organized, coordinated and deployed many types of events while focusing on delivering superior customer service. Delivered smooth training execution by coordinating site selection, marketing, event management and follow-up. Supervised onsite team of caterers, audio-visual technicians, and facility management team. Coordinated schedules and timelines for events. Managed administrative logistics of events planning, event booking and event promotions. Led vendor negotiations to obtain cost-effective services and products.

Hired and managed employees. Established business relations with vendors and shipping companies. Handled all purchasing, inventory, and contract negotiation with vendors. Created and monitored internet marketing campaigns. Record transactions using bank, credit card, and loan statements. Reconcile bank statements and general ledger. Conduct month-end close and prepared financial statements using Quickbooks. Billing and collections. Answered all phone calls and dealt with clients daily.