Management
Milittlepad
Cardiff, Wales, United Kingdom
The job required a diverse range of skills, including technical expertise, customer service abilities and administrative capabilities. My primary responsibilities included updating the leaderboard on a weekly basis, providing technical support to clients and team members and addressing customer inquiries through email and phone channels.In addition to these tasks, I also managed after-school clubs with up to 30 children, created training videos and trained team members on various tasks. I worked closely with other team members to ensure efficient and effective operations.As part of my administrative duties, I invoiced clients for work completed, manage the company's YouTube channel and maintained its databases. I also scheduled and created marketing emails and managed the company's e-commerce sites.Overall, the job required strong organisational skills, attention to detail and the ability to work collaboratively with others. I played a critical role in supporting both clients and team members, ensuring that operations ran smoothly and efficiently.
