- Technical leadership across our suite of backend services including the Xbox Live Social Graph, Privacy, Parties, Messaging, Notifications and Content- Leading and investing in growth of the Software Engineering team- Defining team culture- Coaching & mentorship

- Leading development efforts to deliver on key initiatives across front-end, back-end and data analytics- Mentoring and growing the expertise of junior and senior team members- Designing and implementing key shared technology required to solve the distributed high-scale storage and caching requirements of Xbox Live growing beyond its current scale. - Leading team-wide processes for tracking Key Results across the many concurrent cross-team work streams

- Responsible for designing, implementing and maintaining highly scalable, performant & reliable web services across Xbox Live.- APIs to support and enable an always on, always connected device, along with multiple other endpoints across various platforms- Re-architecting services to enable Xbox Live microservices to be deployed in active/active configurations- Event driven stream processing as a backbone for Xbox Lives service oriented architecture

- Client & OEM installation of Microsoft OneCare, Microsoft's all-in-one Virus, Firewall and PC tune-up tool. The precursor to what is now called Windows Defender- Planning & building highly performant parts of the re-architecture of Exchange 365- Using Microsofts proprietary Rights Management System, built a container system for distributed design & engineering teams to package and share files across engineering facilities that are protected by AD credentials

First, second & third tier technical support for end users related to networking and device configuration