Gloria Braz Email & Phone Number

Working in the squad responsible for the Profit Place platform, SDP (Service Delivery Platform) at Akross. This platform manages integrations with partner companies, service providers, payment methods, and end customers.- Assisting in the development and maintenance of applications and microservices in the Java Spring ecosystem (Java 11, 17, and 21, Maven, Spring Boot, Spring Cloud, Spring MVC, Spring Security, etc.);- Creating migration, automation, and transfer scripts with Python and its libraries (Pandas, Numpy, Pydantic, Requests, Logging, etc.);- Checking and managing SQL and NoSQL databases with PostgreSQL and MongoDB;- Documenting and testing RESTful APIs with Swagger and Postman;- Monitoring and observing logs, events, workflows, etc., with ELK (Elasticsearch/Logstash/Kibana) and Kubernetes Headlamp;- Experience with AWS service architecture and workflows (API Gateway, EC2, AWS Lambda, ECS, EKS, S3, RDS, DynamoDB, SQS);- Contributing to Scrum agile ceremonies, such as planning, review, retrospective, and daily.

- Managed change and supported IT operations using Remedy Force;- Participated in committees for approval, scheduling, and risk mitigation;- Prepared and updated documentation for service management (changes, incidents, requests, and problems);- Defined and monitored metrics, KPIs, and controls for process efficiency;- Supported internal and external customer service, ensuring satisfaction and efficient demand resolution.

- Developed and maintained dashboards that empower senior management in formulating data-driven strategies;- Detailed operational procedure documentation, making it accessible for collaborators and simplifying training;- Implemented, managed, and monitored databases;- ETL using various data sources (PostgreSQL, SQL Server, Redshift, Spark) to provide inputs for dashboard creation in Tableau and Looker;- Created and provided refined tables using DAGs in Airflow.

Industrial Process Administration internship at SENAI.- Played a vital role in the operational activities of the Process Engineering department;- Prepared essential documents for suppliers and assisted in cost control;- Effectively managed spreadsheets in Microsoft Excel to track and present crucial information;- Used the SAP system for administrative tasks and familiarized with FMEA (Failure Modes and Effects Analysis) methodology.

Bachelor, Software Engineering

→ 1st semester - In progress: Fundamentals of Software Development (HTML, CSS, JS)

Tecnólogo, Análise E Desenvolvimento De Sistemas, 9,39