Cody Askew Email and Phone Number

Verint® empowers leading brands to build strong customer connections by seamlessly integrating work, data, and experiences across their operations. This approach helps brands adapt to the changing landscape of work, eliminate inefficiencies caused by silos, and consistently provide excellent experiences on a large scale.Our solutions address the challenge brands face when they lack resources, closing the Engagement Capacity Gap™ and fostering lasting customer relationships that yield tangible business results.Utilizing the Verint Customer Engagement Platform, we leverage advanced AI, analytics, and open integration to meet evolving consumer demands. By closely collaborating with a diverse ecosystem of solutions and partners, we help our customers derive maximum value from their technology investments.With Verint, brands unlock the full potential of customer engagement across their business, delivering consistent experiences to customers and employees at scale. Trusted by over 10,000 organizations in 175+ countries, including 85% of the Fortune 100, Verint stands as a reliable partner for achieving business success through customer engagement.

Timeline management of product and software launchesDevelopment and facilitate training/coordination sessions as necessary for internal and external stakeholders.Coordinating between multiple development and support teams to analyze and mitigate issues identified during testing and early release cycles.Responsible for tracking KPIs and reporting for stakeholders and other supporting teamsAssist in creating and documenting escalation paths and processes for product sustainability and scalability.

Oversee US Payments New Hire Sales Training and Development Channel.Heartland's unique New Hire training model empowers our new sales professionals to become experts and successful entrepreneurs in their given fields by accomodating different learning styles and utilizing real sales scenarios.My team not only teaches on our sales tools & solutions, but we coach, mentor, counsel, and inspire our New Hires throughout the sales process ensuring each individual is confident in sales activity that is authentic, ethical, sustainable, and rewarding.

Facilitate training to enable sales professionals to be self-sustaining and successful as quickly as possible. As a Sales Trainer, I train new reps Heartland's sales methodologies in both one-to-one and group formats, conduct region-wide webinars for training and development, and work with top sales leadership to work toward increasing success for new hires.

- Timeline management of client priorities and events so that we operate in an appropriate partnership supporting role- Develop and implement action plans to create strong client-brand relationships- Liaison between the organization and its clients to increase company revenue and ensure the delivery of high-quality services- Responsible for report development, and delivery of final products

- Responsible for educational training for internal and external customers- Coordinate in-store and online setup experiences to ensure customers become acquainted with their products - Perform multiple workshops a day while assisting sales and technical support on the floor in between events- Achieved certifications through Apple’s creative education development at a corporate campus

- Served as the Logistics Coordinator for 41 people through scheduling travel and lodging for 11 months- Developed a broader, multi-cultural understanding of the world - Volunteered in a variety of ways: teaching, networking, manual labor, and medical care- Raised over $17,000 in support funds via networking, events, and sales

- Organized youth events, outreaches, and services for 80+ students- Developed a program with monthly outreaches and service projects - Maintained web administration, guest follow-ups and attendance, brand consistency, content development, and sermon preparation.