Manage and support Network hardware and software, as well as other systems for Northwestern Health Sciences University and clinics.Software: Office 365, Azure AD, Active Directory, CRM, ERP, SIS, SQL, Access, System Center, Windows 2000 - Windows Server 2022, VMware, Nutanix, Exchange, Email Filtering, PowerShell Scripting, Power Automate, Managed Centralized Anti-Virus, SCCM, etc.Hardware: Firewalls, Routers, Switches, Access Points, Servers, SANs, Phone System and Workstations.Notable Achievements:Replaced campus core networkingImplemented / migrated to new external facing firewallAssisted in IT Policy creationDesigned various Power Automate flows to assist in automating documentation, reminders, and processes (Example: Change Management)Enhanced network security through Micro segmentationImproved network segmentation through the use of ACL'sImplemented automated alerting on user security related changes within Azure & O365Implemented Graph scripts for automated license assignment for various use casesEnhanced security through Azure AD Password Protection ProxiesImplemented Ellucian Colleague SIS & ERP Financial System as the Core Team Lead and IT Team Lead on the project from 2018 - 2020 (heavily involved in the project management as well), replacing previous core systems for Student Information Management and Financials. Related Integrations that were also implemented successfully as sub-parts of this project - Reporting (Financial and otherwise) and Document Management.Implemented Microsoft Teams as a Unified Communication platform, replacing previous phone system as well as Zoom and other software.Implemented Remote Desktop Gateway and Remote Desktop Web Access for Remote Desktop Collections.Implemented Azure Multi-Factor AuthenticationImplemented Azure Multi-Factor Authentication for Remote Desktop Gateway and related Remote Desktop Collections

Manage and support Network hardware and software for Northwestern Health Sciences University and clinics. Software: Office 365, Active Directory, CRM, ERP, SQL, Access, System Center, Windows 2000 - Windows Server 2016, VMware, Exchange, Email Filtering, Managed Centralized Anti-Virus etc.Hardware: Firewalls, Routers, Switches, Servers, SANs, Phone System and Workstations.Notable Projects:- SAN upgrades and expansion- Architected and designed a new network topology and implemented to completion- Assisted with implementing Office 365 and migrating from GroupWise- VMware version upgrades- Created accurate Physical and Logical network topology maps- Upgraded Internet from 100 MB to new Fiber 1 GB connection- Implemented new help desk system- Implemented ITIL based help desk procedures and policies- Implemented knowledge sharing and documenting programs to avoid tribal knowledge- Architected, designed, and implemented an automated process to bring in new users into Active Directory- Architected, designed, and implemented backup internet connection- Architected, designed, and implemented 3-2-1 backup and disaster recovery system- Documented and analyzed existing processes that interfaced with IT from other departments to look for automation possibilities or other improvements- Written numerous Powershell scripts to either automate processes that were previously not automated, or for other tasks- Planned network, SAN, and server life cycle budgeting needs- Architected, designed, and implemented Layer 3 Wi-Fi roaming with redundant Radius- Converted majority of remaining Infrastructure from Physical to Virtual- Manage Office 365 in all categories (Azure AD, Exchange, OneDrive, SharePoint, etc.)

Manage and support Network software and hardware US wide.Software: CRM, ERP, SQL, Access, System Center 2012, Windows 2000 - Windows 2008 R2, VMware, Exchange, Email Filtering, Managed Centralized Anti-Virus, etc.Hardware: Routers, Switches, Servers and Workstations.- Led the IT portion of bringing a new site online in the US.- Installed, designed architecture, and implemented System Center Configuration Manager across the US.- Written and implemented complete overhaul of IT policies and procedures.- Managed and overseen IT Audit responses and information gathering.- Converted majority of Infrastructure from Physical to Virtual.- Implemented Clientless VPN capabilities- Manage and assist the US Infrastructure and Help Desk teams.- Implemented computer policies that reduced energy costs by 60%.- Implemented Software deployment- Implemented Remote help desk- Implemented IT Reporting- Implemented cost savings through bill management and reductionNotable Projects:Implemented and maintain a US wide Anti-Virus Solution across all US sitesImplemented and maintain a System Center Configuration Manager Deployment across all US sitesImplemented computer energy cost savings with a return of 60%Wrote and implemented majority of IT policies, practices, and proceduresConverted majority of existing Infrastructure from Physical to VirtualImplemented Computer inventory trackingImplemented Clientless SSL VPNLead the IT portion of bringing a new site online in the USLead and coordinated audit responses and information gathering efforts for over four years

Managing systems on the Network.- Manages all software (CRM, ERP, Database software (SQL, Access)- Manages and assists in all Network hardware (Software, Routing, installation, management)

Security Specialist: Installing, supporting and maintaining US wide Security solutions. Creating Application and Device control policies. Managing Firewall deployment and configuration. Monitoring the threat landscape, and implementing proactive control measures accordingly. Threat identification and remediation. Outbreak control measures and remediation. Web traffic filtering.Supporting Users: (both local and remote) with Applications, OS issues, installations, deployment, VOIP Systems, CRM, Great Plains. Training users in groups or one on one. Physical computer maintenance.