Increasing benefit value by creating comprehensive strategies for communicating benefit programs more effectively and efficiently through the use of innovative technology. Communications | BenefitsEmail@: Cody.Buckalew@gmail.comAfter years working in newspapers as an award-winning photographer, I made the pivot to Employee Benefits where my communication skills have have been an incredibly valuable asset. Now, I am using those skills to develop data-driven solutions which lead to increased benefit comprehension and appreciation as well as higher levels of employee retention, morale, and recruitment.I learned about hard work, Client/Account Management, and Customer Service while working alongside my father and brothers in our family-owned & operated hardware store while growing up. CORE COMPETENCIES:- Employee Benefit Communication Strategy- Account Management- Written & Verbal Communication- Benefit Consulting- Client & Vendor Relations- Ethical Decision Making- Microsoft Word & PowerPoint- PhotographyACCOMPLISHMENTS: ­- Improved employee retention, morale, and recruitment for key clients (over $100k in annual revenue) through the use of data-driven, strategic benefit communication planning which also increased benefit plan comprehension and appreciation.­- Assisted sales teams with large prospective clients by presenting and demonstrating USI’s communications capabilities & explaining the ways in which we can solve for challenges they are facing. ­- Established and created standardized benefit communication materials in support of target clients. ­- Delivered expertise in communication technology for a region with over $34M in annual revenue. ­- Trained all regional account management & sales teams on internal tools & best practices for delivery of standard platform.­- Achieved over 95% client retention: provided world-class customer service to include clear, concise written & verbal communication acting as the primary contact between clients & insurance carriers.