Oversee daily store operations to ensure seamless business functionality and exceptional customer satisfaction.Conduct advanced repairs on a wide range of electronic devices, including gaming consoles, accessories, and computers.Design and implement custom software solutions to optimize store operations, enhance inventory management, and improve customer service processes.Train, mentor, and supervise a team of repair technicians, fostering skill development and improving operational efficiency to reduce turnaround times.Develop and execute marketing strategies, resulting in a 40% increase in annual store revenue.

Led a team of technicians in the processing and quality control of leather products.- Conducted laboratory tests to ensure leather met industry standards and customer specifications.- Coordinated with production teams to improve processing techniques, reducing waste and increasing efficiency.- Trained new employees on proper handling and processing procedures, improving overall team performance.- Played a key role in developing new leather processing techniques that resulted in cost savings of 10%.