Wrote and analyzed SQL queries with SAS and AQT to answer questions pertaining to taxpayers. Corrected errors in database entries and discussed possible improvements to database design in meetings. Designed scripts in Visual Basic to process raw data into easily readable reports. Worked with multiple departments and their databases to add more detailed information on taxpayers to their files.

Responded to customer inquiries about product features and applications. Maintained a current knowledge on product to properly install and troubleshoot delivered appliances.

Managed and worked with a team to ensure production moved in an efficient manner. Fast paced teamwork as both crew member and manager.

Helping customers purchase computer hardware and software by explaining the differences between various computers and programs

Cared for sick animals by administering medication, budgeting my time to watch over them. Supported doctors with animal treatment by communicating with them the observations I had witnessed.