Cody Dafoe
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Cody Dafoe Email & Phone Number

Director, Enterprise Knowledge Management at Neo Financial
Location: Greater Calgary Metropolitan Area, Canada, Canada 13 work roles 1 school
1 work email found @neofinancial.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email c****@neofinancial.com
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Current company
Neo Financial
Role
Director, Enterprise Knowledge Management
Location
Greater Calgary Metropolitan Area, Canada, Canada
Company size
781 employees

Who is Cody Dafoe? Overview

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Quick answer

Cody Dafoe is listed as Director, Enterprise Knowledge Management at Neo Financial, a company with 781 employees, based in Greater Calgary Metropolitan Area, Canada, Canada. AeroLeads shows a work email signal at neofinancial.com and a matched LinkedIn profile for Cody Dafoe.

Cody Dafoe previously worked as Director, Performance Enablement at Neo Financial and Senior Manager - Employee Lifecycle & Enablement at Neo Financial. Cody Dafoe studied at Dr E.P Scarlett.

Company email context

Email format at Neo Financial

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{first}.{last}@neofinancial.com
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AeroLeads found 1 current-domain work email signal for Cody Dafoe. Compare company email patterns before reaching out.

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Profile bio

About Cody Dafoe

A Dynamic and Innovative Contact Center Operations and People Leader with over 10 years experience, in small to large-scale operations. Passionate about Team Member and Customer Experience, my previous experience in the Telecommunication, Financial Services and Energy sectors has given me a wide range of knowledge when it comes to contact centre operations, people leadership, and customer expectations across different industries. I’m experienced in strategic planning, process improvement, and a wide range of contact centre technologies (CRM, WFM, SAP, Telephony) Being able to build strong relationships within cross functional teams and different business units has enabled my continued performance of exceeding expectations and delivering results.

Listed skills include Customer Experience, Customer Service, Employee Engagement, Call Centers, and 37 others.

Current workplace

Cody Dafoe's current company

Company context helps verify the profile and gives searchers a useful next step.

Neo Financial
Neo Financial
Director, Enterprise Knowledge Management
Calgary, AB, CA
Website
neofinancial.com
Employees
781
AeroLeads page
Company profile
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13 roles

Cody Dafoe work experience

A career timeline built from the work history available for this profile.

Director, Enterprise Knowledge Management

Neo Financial

Calgary, AB, CA

Director, Performance Enablement

Current
Neo Financial

Calgary

May 2023 - Present

Senior Manager - Employee Lifecycle & Enablement

Neo Financial

Calgary, Alberta, Canada

Aug 2021 - May 2023

Assistant Vice President - Strategic Execution And Integration

Morgan Stanley
Jan 2021 - Jun 2021

Assistant Vice President - Work Place Solutions

Morgan Stanley

Calgary, Canada Area

Previously Shareworks(Solium)

May 2019 - Jan 2021

Manager, Customer Experience

Superior Propane

Calgary, Alberta, Canada

Feb 2018 - Apr 2019

Assistant Manager, Member Care Centre Chinook And Legacy Financial Divisions

Connect First Credit Union

Calgary, Alberta, Canada

-Helped develop and launch a brand new Member Care Centre for our Chinook Financial division-Established a call quality measurement program, to ensure a superior member experience-Ensured efficient and quality performance of team members, through ongoing coaching and call quality program-Subject matter expect for the member care centre -Point of contact.

Sep 2016 - Feb 2018

Leader, Atb Support Center

Atb Financial

Calgary, Alberta

Responsible for motivating, coaching, and developing Support Centre associates to ensure that Support Centre objectives are met and the highest levels of quality customer experience is established and maintained while supporting Associate Growth, Development and Advancement.-Managed a team of both Specialists and Snr Specialists supporting all ATB business.

Jun 2013 - Sep 2016

Manager, Customer Experience

Shaw Communications

Calgary, Canada Area

Working with an amazing group of people across the country re-defining the meaning of customer experience by:-Taking and analyzing customer feedback through a variety of touch points-Handling executive escalations -Proposing positive changes to the business to enhance the customer experience -Increase our Customer and Employee engagement index-Create new.

Jun 2012 - Jun 2013

Supervisor, Technical Support

Shaw Communications

Calgary, Canada Area

-Lead and provided support to the Technical Service and Retail Representative by on-going coaching and feedback to ensure we meet our daily objectives -Oversee the recruitment and selection process for the Technical Service and Retail Representatives-Provide motivation and training to ensure optimum performance in technical support and customer.

Feb 2012 - Jul 2012

Customer Service Officer

Scotiabank

-Provided world class customer service cross-selling a wide variety of financial products and services-Determined clients needs in order to assist them with their financial planning, growth and success-Performed enquiries for all day to day banking products as well as Visa products-Provided general information for mortgages and dealer finance loans to.

Mar 2010 - Feb 2011

Account Manager

Lundgren And Young Insurance Ltd

-Assisted a broker working on a large book of business with both commercial and personal lines -Assisted in the writing of new policies-Quoting with various companies to find the customer the best rate possible-Underwrite policies with accurate and complete information-Listened to clients in order to understand their needs and provide appropriate coverage.

Jun 2008 - Mar 2010

Assistant Manager

Dairy Queen

Calgary, Canada Area

Jun 2003 - Sep 2007
Team & coworkers

Colleagues at Neo Financial

Other employees you can reach at neofinancial.com. View company contacts for 781 employees →

SC Steven Cowan Steven Cowan Colleague at Neo Financial Greater Toronto Area, Canada, Canada View → SC Shantal Campbell Shantal Campbell Colleague at Neo Financial Saint Mary, Jamaica, Jamaica View → CK Christian Kato-Scherer Christian Kato-Scherer Colleague at Neo Financial Calgary, Alberta, Canada, Canada View → RP Riley P. Riley P. Colleague at Neo Financial Greater Winnipeg Metropolitan Area, Canada View → JC Jiayi Claire Q. Jiayi Claire Q. Colleague at Neo Financial Toronto, Ontario, Canada, Canada View → EB Esha Bhamrah Esha Bhamrah Colleague at Neo Financial Winnipeg, Manitoba, Canada, Canada View → DA Deborah Akintola Deborah Akintola Colleague at Neo Financial Greater Toronto Area, Canada, Canada View → DP Dilan Pathirana Dilan Pathirana Colleague at Neo Financial Winnipeg, Manitoba, Canada, Canada View → DP Davian Pearce Davian Pearce Colleague at Neo Financial Portmore, Saint Catherine, Jamaica, Jamaica View → GM Ghizlane Moumni Ghizlane Moumni Colleague at Neo Financial Calgary, Alberta, Canada, Canada View →
1 education record

Cody Dafoe education

  • Dr E.P Scarlett
    Dr E.P Scarlett
FAQ

Frequently asked questions about Cody Dafoe

Quick answers generated from the profile data available on this page.

What company does Cody Dafoe work for?

Cody Dafoe works for Neo Financial.

What is Cody Dafoe's role at Neo Financial?

Cody Dafoe is listed as Director, Enterprise Knowledge Management at Neo Financial.

What is Cody Dafoe's email address?

AeroLeads has found 1 work email signal at @neofinancial.com for Cody Dafoe at Neo Financial.

Where is Cody Dafoe based?

Cody Dafoe is based in Greater Calgary Metropolitan Area, Canada, Canada while working with Neo Financial.

What companies has Cody Dafoe worked for?

Cody Dafoe has worked for Neo Financial, Morgan Stanley, Superior Propane, Connect First Credit Union, and Atb Financial.

Who are Cody Dafoe's colleagues at Neo Financial?

Cody Dafoe's colleagues at Neo Financial include Steven Cowan, Shantal Campbell, Christian Kato-Scherer, Riley P., and Jiayi Claire Q..

How can I contact Cody Dafoe?

You can use AeroLeads to view verified contact signals for Cody Dafoe at Neo Financial, including work email, phone, and LinkedIn data when available.

What schools did Cody Dafoe attend?

Cody Dafoe studied at Dr E.P Scarlett.

What skills is Cody Dafoe known for?

Cody Dafoe is listed with skills including Customer Experience, Customer Service, Employee Engagement, Call Centers, Management, Coaching, Training, and Leadership.

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