Identified customer needs and recommended optimal product solutions, leading to an increase in average order value.Boosted upselling and cross-selling efforts by maintaining comprehensive knowledge of current promotions and discounts.Consistently achieved and exceeded monthly customer satisfaction targets and processed MyWalgreens credit card applications, as measured by customer feedback surveys and sales revenue systems.Adhered to all PCI and security protocols, mitigating financial risk, and safeguarding sensitive customer data.Demonstrated strong budget management skills by collaborating with the team to track and control inventory-related expenses.